Comptroller - Taxpayer Enforcement Officer; Brownsville

Application

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Join the Enforcement division as a Taxpayer Enforcement Officer! This role involves enforcement, compliance, and interpretation of the Texas Tax Code, collecting direct and indirect taxes and fees. The position requires a high degree of confidentiality.

Work:
Monday through Friday, 40 hours/week with occasional evening, weekend, and holiday work. A flexible hybrid schedule may be available.

Brownsville office: 1655 Ruben Torres Sr. Blvd., Suite 104, Brownsville, TX .

• Graduation from an accredited high school or GED.
• 2 years full‑time work experience in a related field such as accounting, bookkeeping, a call center, clerical/administrative, collections, or record keeping.

• Bachelor’s degree.
• Complete copies of college transcripts must be furnished to the divisional hiring representative at the time of the interview for positions requiring a college degree, and/or specific educational credits.
• 2 years’ experience in bookkeeping, a call center, or collections.

• Thirty semester hours from an accredited college or university may substitute for one year of the administrative support or clerical work experience requirement on a year‑for‑year basis, with a maximum substitution of two years.

• A valid Texas (or state of residency) driver’s license and a satisfactory driving record. Applicants offered an interview must present a state‑issued driving record, current driver’s license, and proof of automobile insurance at or before the interview.

• Perform professional tax enforcement work, enforcing and promoting compliance of Title 2 of the Texas Tax Code and related statutes.
• Work with the general public, taxpayers, taxpayer representatives, and state and local authorities.
• Provide education on tax laws, rules, publications, and forms.
• Conduct individualized tax analysis to determine the next action.
• Establish liability using original or estimated data on delinquent taxes.
• Utilize all collection remedies under Title 2 of the Texas Tax Code and related statutes.
• Document accurate records of communication and actions with taxpayers or representatives.
• Update division and agency databases to reflect collections work and account statuses.
• Perform collection and compliance work in person, by phone, and/or written correspondence.
• Collect cash and non‑cash payments from taxpayers.
• May conduct inspections, assist with seizures, and work with other state agencies or law enforcement.
• Attend mandatory training, both on‑the‑job and in class settings.
• May conduct tax seminars or other related topics for the public and business groups, and represent the Comptroller’s office at conferences and fairs.
• May present testimony and evidence in administrative hearings or court proceedings.
• May participate in special projects and perform other work‑related duties as assigned.

The agency offers a strong benefits package, including insurance, retirement plans, and a flexible work schedule.

The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

Applicants must submit both a résumé and a completed application. Both documents should include sufficient work history to assess qualifications. Applicants must be eligible to work in the United States and remain eligible without sponsorship during the term of employment.

• Salary is contingent upon qualifications.
• If you require a reasonable accommodation in the interview process, inform the hiring representative.
• To receive military preference, provide proof by attaching documentation to the application.
• Work in Texas applicants must complete supplemental questions.