Recruiter, Recruiter ​/ Talent Acquisition

Job Description

The Talent Acquisition Specialist is responsible for attracting, sourcing, assessing, and supporting the retention of qualified candidates for contact center roles across multiple industries.

Primary Duties, Responsibilities, and Requirements:

• Review and monitor employment applications for contact center employees
• Maintain relationships with appropriate recruiting resources
• Participate in offsite hiring events
• Develop community partnerships to increase candidate pipeline
• Maintain professional and accurate representation of Teleperformance to candidates
• Pre‑screen applicants, schedule and conduct interviews (can be onsite)
• Conduct pre‑employment testing, reference checks and background checks
• Review and audit new hire paperwork ensuring completion and accuracy
• Communicate employment offers and orientation to new employees
• Maintain recruiting reporting and data (e.g., interview/hire ratios or resource data)
• Assist in other functions as required by supervisor
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

• 2 years recruiting and interviewing experience in a high‑volume setting required (3 years preferred)
• Bilingual in English and Spanish
• Excellent customer service skills and the ability to build rapport with employees, management, and vendors
• Excellent verbal and written communication skills
• Fast learner and quick problem solver
• Ability to multi‑task effectively
• Proficiency in Microsoft Office Suite
• Innovative thinking regarding recruiting and overall employee experience
• Previous call center experience preferred
• Excellent attendance history required
• Must pass background and drug tests

All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, or any other consideration prohibited by law or contract. We comply with disability laws and provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process.