Program Manager, BIVO​/Project Restore Brownsville

Who We Are:

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in:
Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe.

Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Project Restore Brownsville is a community-based violence intervention and prevention initiative designed to support young people at elevated risk of involvement in gun violence. The program combines intensive case management, mentoring, trauma-informed group work, and workforce development opportunities to stabilize participants, reduce violent behavior, and support long-term positive outcomes. Project Restore operates as an enhancement of existing BIVO work, strengthening continuity of care, supervision, and participant engagement across systems.

The person filling this position is expected, under close supervision, to manage the day-to-day operations of Project Restore Brownsville. This role ensures effective program implementation, staff coordination, participant engagement, and compliance with program requirements. The Program Manager translates program vision into practice by overseeing staff performance, service delivery, scheduling, and coordination with internal and external partners.

• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with all Federal, State, City, and CAMBA security and privacy policies to protect the confidentiality of individual health information.
• Ensure the safety and security of all participants by following program protocols and procedures, including supervision, accident and incident reporting.
• Manage daily operations of Project Restore Brownsville, ensuring services are delivered as designed and on schedule.
• Supervise and support frontline staff, including Peer Advocates, Credible Mentors, Case Managers, and other assigned roles.
• Coordinate participant intake, engagement, attendance, and ongoing participation across program components.
• Monitor staff schedules, coverage, and caseload distribution to ensure adequate availability and continuity of care.
• Ensure consistent documentation, data entry, and reporting in required systems.
• Serve as a key point of contact for partner organizations delivering program components (e.g., life skills training, group facilitation).
• Coordinate group sessions, workshops, and activities across sites and partner locations.
• Support participant crisis response in collaboration with senior leadership and clinical staff.
• Track participant progress toward individualized goals related to education, employment, stability, and safety.
• Support staff professional development through coaching, feedback, and performance monitoring.
• Assist the Program Director with program planning, reporting, and compliance activities.
• Participate in internal meetings related to BIVO coordination to ensure alignment and avoid duplication of
  services.
• Support recruitment, onboarding, and training of new program staff.
• Maintain regular communication with participants, families, and community stakeholders as appropriate.
• Identify operational challenges and recommend improvements to enhance program effectiveness.
• Other duties as assigned.

• High School Diploma or General Educational Development (GED) and 4 years of experience in program coordination, case management, youth development, or violence intervention.
• Bachelor’s degree in social work, criminal justice,…