Patient Services Specialist

Responsibilities

Perform front‑office clerical duties in a medical clinic including scheduling, answering calls, and maintaining patient records.

• Work at designated stations and assist colleagues in all patient services duties.
• Maintain accurate documentation and comply with privacy regulations.
• Coordinate appointments, insurance verification, and referral processing.
• Respond to patient inquiries and provide exceptional customer service.
• Edit written materials such as communications, practice documents, and marketing copy.
• Assist in projects and additional tasks as assigned.

• Bachelor’s degree or high school diploma and GED; healthcare experience is preferred.
• Strong copywriting and editing skills, attention to detail, and ability to multitask.
• Excellent interpersonal and communication skills with a diverse range of personalities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Valid state driver’s license and willingness to travel 26–50%.

• Critical thinking, problem solving, planning, and time management.
• Interpersonal effectiveness: emotional intelligence, diplomacy, conflict management, and diversity awareness.
• Business acumen, collaboration, and partnership building.
• Self‑management: independent work, stress resilience, and professional development.

Valid state Driver’s License for travel to satellite offices and off‑site meetings.

Monday to Friday, 8:00AM – 5:00PM (no remote work).

All offers contingent on a clear background screening, nicotine testing, and vaccination requirements.

Florida Cancer Specialists & Research Institute (FCS) is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, nationality, protected veteran status, disability or any other legally protected status.

• Medical and prescription drug coverage
• Vision & dental insurance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) & Flexible Spending Accounts
• Paid Time Off (PTO)
• 401(k) retirement plan
• Life insurance
• Tuition reimbursement
• Disability insurance
• Accident insurance
• Critical illness coverage
• Hospital indemnity
• Pet insurance
• Identity theft protection
• Legal insurance