Sales Associate

Sales Associate at Southwest Convenience Stores, LLC (OXXO USA)

Base pay range: $12.00/hr – $13.50/hr (pay based on skills & experience)

The Sales Associate is responsible for supporting the smooth operation of the retail store. This role involves stocking inventory, maintaining store cleanliness, providing excellent customer service, and handling financial transactions.

• Conduct daily activities to ensure efficient store operations.
• Stock shelves and monitor inventory levels.
• Maintain a clean and organized store environment.
• Deliver outstanding customer service and address any customer concerns.
• Process financial transactions accurately and efficiently.

• One (1) or more years’ experience working in a retail environment (Preferred)
• No licensure or certification required.

• Active listening
• Demonstrating ongoing value
• Ability to take initiative
• Multitasking and prioritization
• Operational excellence
• Time management
• Proper customer service and suggestive selling techniques
• Full compliance with company uniform policy
• Understand compliance with clocking in/out on the store’s computer system
• Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.
• Ability to work a minimum of 40 hours per week.
• Must have a form of communication to be reached.
• Knowledge of procedures and operations of cash register, SNAP purchases, cash control policy, safe drop procedures, selling and cashing lottery/lotto tickets, beer and wine sales, completed a certified alcohol seller’s training program, tobacco, and money order sales.

Any salary or hourly range listed reflects OXXO USA’s good‑faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.

All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations.

• Entry level

• Full-time

• Sales and Business Development

• Retail