Office Coordinator — Fiberline

Your Job We are seeking an experienced, detail oriented Office Coordinator to support the Fiberline team at Brunswick Cellulose. The ideal candidate is a self starter who thrives in a collaborative, fast paced manufacturing environment, demonstrates strong customer focus and discretion when handling sensitive information, and helps drive process and documentation excellence for the maintenance organization.

This role sits at the intersection of administrative support and customer focused service to keep the Fiberline organization running smoothly and safely.

• Serve as first point of contact for administrative inquiries directed to the Fiberline group; route and escalate issues to the appropriate leaders, or HR/operations personnel with timely follow up.
• Manage confidential information with discretion: personnel records, shift coverage details, discipline/action documentation, and other sensitive materials.
• Coordinate scheduling and logistics for Fiberline planning: arrange and maintain calendars for the Fiberline management team, schedule shift change meetings, planning sessions, and other planning meetings as specified.
• Maintain and update department seniority of hourly employees.
• Maintain and update shared documents, department SharePoint sites, or other repositories (e.g., SOPs, permits, lockout/tagout checklists, Fiberline schedules).
• Generate, compile, and format reports and presentations for leadership reviews — collect required data, produce clear visuals/tables, and ensure timely distribution.
• Track vacation and weekend duty schedules; coordinate coverage and ensure continuity of service.
• Provide general office administration: answer phones, greet visitors, manage mail and deliveries, order office/maintenance supplies, and maintain organized filing systems (electronic and physical).
• Support special projects and change initiatives (5S, Lean events, continuous improvement efforts) by organizing meetings, tracking action items, and documenting process changes.
• Coordinate vendor and contractor administrative needs: onboarding paperwork, site access forms. support purchase requisition tracking as needed.
• Plan and organize employee recognition, retirement, and department events to support team morale and retention.
• Assist with compliance tracking—ensuring required training records, certifications, and permits are current and organized for audits.
• Be a steward of the company and understand Union and Company contract agreement to be an SME for employees when it comes to time, attendance, scheduling and seniority questions

• 3+ years administrative or office coordination experience, preferably supporting operations, maintenance, engineering, or manufacturing teams.
• Proficient with Microsoft Office Suite (Outlook: calendar & meeting management, email best practices, Excel: spreadsheet creation, formulas, pivot tables, and basic data analysis, PowerPoint: presentation creation/editing, Word: document creation and formatting)
• Strong written and verbal communication skills; comfortable interacting with all levels of the organization.
• Demonstrated organizational skills and ability to manage multiple priorities in a dynamic environment.
• High degree of integrity and ability to handle confidential information.
• Positive customer service orientation and collaborative mindset.

• Associate degree or higher in Business Administration, Office Management, Human Resources, or related field.
• Previous experience at a manufacturing facility, pulp/fiber operations, or engineering.
• Familiarity with CMMS/EAM systems (e.g., SAP PM, Maximo) and basic understanding of maintenance workflows and work order life cycles.
• Experience with…