Clerk- Nightshift

Job Details

Job Location:

Glynn BHCC - Brunswick, GA 31520

Position Type:
Full Time

Education Level: High School / GED

Salary Range: $17.00 - $17.00 Hourly

Provides administrative, clerical, and secretarial functions in support of a department. Duties include drafting basic correspondence, answering telephones, providing information to callers, scheduling appointments, etc.

• Greets persons entering program, determines nature and purpose of visit, and directs or escorts them to specific destinations.
• Uses agency specific computer application software to schedule appointments with consumers.
• Follows agency protocol for tasks such as data entry/maintenance.
• Collects fees for services for program.
• Uses independent judgment and initiative to perform clerical duties in support of the behavioral health unit/IDD department; i.e. copying/distributing documents and materials, maintaining record-keeping and filing systems, etc.
• Completes forms in accordance with organizational procedures.
• Uses Microsoft Office and composes, types, and distributes meeting notes, routine correspondence, and reports.
• May purchase and maintain supplies and/or stock items.
• Opens, reads, routes, and distributes incoming mail, email and other materials.
• Answers telephone and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Maintains confidential information
• Prepares and disseminates pertinent reports to appropriate individuals
• Composes, types, and distributes meeting notes, routine correspondence, and reports.
• Maintain personnel and administrative files in an orderly manner.
• Take minutes at monthly staff meeting and maintain in appropriate file.
• Performs job responsibilities with minimal supervision.

Cooperates with others to accomplish common goals; works with employees within and across her department to achieve shared goals;

Treats other with dignity and respect and maintains a friendly demeanor;

Values the contributions of others.

Maintains focus on Agency goals and mission.

• Knowledge of general office procedures including typing, filing etc.
• Knowledge of agency and departmental policies and procedures.
• Knowledge of office software i.e. Microsoft Office.
• Knowledge of the Open Records Act.
• Knowledge of agency confidentiality policies.
• Knowledge of agency specific forms.
• Knowledge of scheduling software.
• Knowledge of departmental needs.
• Knowledge of agency and state specific software.
• Ability to communicate effectively, both orally and in writing.
• Ability to answer telephone, direct calls and take messages.
• Ability to assist and answer staff questions.
• Ability to open, sort and route incoming mail, answers correspondence and prepare outgoing mail.
• Ability to determine the customers' issues and handle accordingly.
• Ability to make decisions with regard to job assignments and manage office workload.
• Ability to greet the public and work well with others.
• Ability to work with little or no direction.
• Ability to prioritize duties and meet deadlines.
• Ability to maintain filing system.
• Ability to interpret policies and procedures.
• Ability to compose correspondence that is both concise and professional.
• Ability to organize data into report format.
• Ability to check reports for accuracy.
• Ability to prepare agency specific forms.
• Ability to type at a proficient level and speed.
• Ability to maintain files and records.
• Ability to prepare agency specific reports.
• Ability to use scheduling software.
• Ability to implement plans for improvement.
• Ability to troubleshoot office equipment.
• Ability to remain current of departmental policies and procedures.

• Decision Making
• Organizational Skills
• Results Driven
• Problem Solving
• Customer Service
• Ethical Conduct
• Cooperation…