Reservationist

About the Role

Join GOLDEN ISLES CRUISE LINES INC as a Reservationist and become a vital part of our team in beautiful Brunswick, GA! You will play a key role in ensuring our guests have an unforgettable cruising experience by managing reservations and providing exceptional customer service.

IF INTERESTED PLEASE COME BY THE OFFICE MONDAY THROUGH THURSDAY 9AM UNTIL 3PM

101 EMERALD PRINCESS DRIVE BRUNSWICK GA

• Manage incoming reservation requests via phone, email, and online platforms.
• Provide detailed information about cruise packages, itineraries, and pricing.
• Assist customers with booking modifications and cancellations.
• Ensure accurate data entry into the reservation system.
• Collaborate with the sales and marketing team to promote special offers.

• High school diploma or equivalent; additional education in hospitality is a plus.
• Strong communication skills, both verbal and written.
• Proficient in Microsoft Word and Excel software preferred.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Detail-oriented with excellent organizational skills.
• Positive attitude and a passion for providing outstanding customer service.
• Flexible schedule, including availability on weekends and holidays.
• Background check required
• Drug screen
• Ability to obtain a TWIC card

GOLDEN ISLES CRUISE LINES INC has been a leader in the cruise industry for over a decade, offering unforgettable experiences along the stunning Georgia coastline. Our customers love us for our commitment to quality service and memorable adventures, while our employees appreciate a supportive and engaging work environment that fosters growth and teamwork.