Communications Officer

Job Details

Job Location:

E-911 - Brunswick, GA 31525

Salary Range: $43,000.00 per year

Job Shift: Alternate. This is a full‑time position and receives all benefits afforded to regular employees.

This classification aims to receive/process requests for emergency/non‑emergency assistance and to dispatch emergency medical, law enforcement, fire, or other agency resources.

• Operates and/or monitors communications equipment, multi‑telephone lines, and computers associated with police, fire, E‑911, and emergency medical communications.
• Receives, screens, processes, and monitors emergency 911 calls and non‑emergency calls from the public and other police/public safety agencies by radio and telephone.
• Dispatches appropriate agency personnel to incident locations; determines nature of the emergency, location of the incident, number of units needed, and nearest available units; dispatches law enforcement units, ambulances, firefighters, wreckers, utility crews, animal control, coroner, or other agencies as appropriate.
• Maintains communications with all parties involved in emergency situations; monitors status/location of officers and emergency units. Operates national and state criminal information computer systems (NCIC/GCIC) to retrieve/update criminal information and motor vehicle/license records.
• Operates a computer to enter, retrieve, review or modify data.
• Communicates effectively and coherently over radio channels while initiating and responding to radio communications.

Minimum education, training, and experience:
High school diploma or GED; supplemented by vocational/technical training in public safety dispatching and radio communications; supplemented by 5 months of previous experience and/or training involving public safety dispatching, radio communications, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid Emergency Medical Services Dispatcher and CPR/First Aid certifications.

Must possess and maintain valid N.C.I.C. and G.C.I.C. Terminal Operator certification.

• Bi‑weekly payroll
• 12 hours of PTO per month
• 12 paid holidays
• Employee Assistance Program
• No‑cost Employee Health Clinic
• Health Care Plan, Life Insurance, and Long‑term Disability
• Deferred Compensation, Voluntary Benefits
• Retirement - Defined Contribution Plan