Fixed Operations Director | Excellent Income | Relocation Assistance

A successful auto dealership in Northeast Florida is seeking an EXPERIENCED Automotive Fixed Operations Director to manage the activities of our HIGH-VOLUME service department, meet performance targets, and ensure exceptional customer service is practiced.

Required:

Automotive dealership service manager experience. Ideal applicants will also have excellent managerial and leadership skills in a high-volume setting, experience in achieving profitability, and high levels of customer and employee satisfaction and retention. Give us one interview to see how we ensure your financial success! Apply now!

We offer:

• A generous income and premium benefits package will be discussed during the interview!

Responsibilities - Auto Dealership Fixed Operations Director:

• Manage an efficient and profitable high-volume auto dealership Service Department
• Responsible for the service department's production.
• Manages, hires, and supports technicians, service advisors, and support personnel.
• Solves problems and meets predetermined service and sales objectives
• Supervises service department personnel in accordance with policies and procedures
• Ensures processes are in place in order to evaluate staff, workflow, and customer service
• Creates work schedules and maintains proper accounting of service technicians' productivity
• Oversees employee training and development
• Ensures a safe working environment and proper maintenance and repair of all equipment.
• Sets department goals and objectives
• Oversees and analyzes department performance and identifies areas that need improvement.
• Develops action plans to improve performance.
• Ensures consistent follow-ups to increase customer loyalty and CSI
• Ensures maintenance and repairs are performed correctly by conducting spot checks on jobs
• Manages the department in accordance with company and manufacturer requirements

Requirements:

• Required:
  Automotive Dealership Service Manager experience
• A strong work ethic with excellent team building, leadership and managerial skills
• Excellent customer service and communication skills
• A positive attitude and professional appearance
• Valid driver's license and insurance