Senior Accounts Receivable Specialist

STARC Systems is seeking a motivated, detail-oriented Senior Accounts Receivable Specialist to join our Finance team and play a leading role the Company’s order-to-cash process. This role is responsible for customer invoicing, collections, cash application, customer account maintenance, reporting, and month-end close support in a fast-paced manufacturing environment.

This position plays an important role in supporting cash flow, maintaining accurate customer accounts, strengthening internal controls, and providing excellent service to customers and internal partners. The ideal candidate is proactive, organized, and accountable, with strong communication skills and a continuous improvement mindset.

Success in this role means invoices are accurate, cash is applied timely, collections follow-up is disciplined, customer issues are resolved professionally, and AR reporting gives Finance leadership clear visibility into aging, cash flow, and collection priorities.

• Prepare and process customer invoices using sales orders, shipping documentation, pricing terms, tax requirements, and customer-specific billing instructions.
• Review sales and shipment documentation to ensure accurate and timely invoicing.
• Process invoice corrections, credit memos, account adjustments, and customer statements in compliance with company policies.
• Maintain customer account records, including billing contacts, payment terms, credit limits, tax exemption certificates, and invoicing requirements.
• Reconcile customer accounts and resolve billing discrepancies, short payments, and unapplied or misapplied cash.
• Support customer credit reviews, credit limit monitoring, and payment term administration.

• Monitor accounts receivable aging and perform collection activities on past-due accounts to deliver timely cash collections.
• Maintain accurate collection records, including payment commitments, customer communications, and follow-up actions.
• Resolve customer payment issues, billing inquiries, disputes, and account discrepancies through professional communication and collaboration.
• Partner with Sales, Customer Service, Operations, Shipping, and Finance teams to address invoice and payment-related issues.
• Escalate collection risks, unresolved disputes, delinquent accounts, and credit hold recommendations as appropriate.
• Apply customer payments accurately and timely, including ACH, wire transfers, checks, credit cards, and other payment methods.
• Process and record cash receipts within the ERP system and perform cash application and reconciliation activities.
• Research and resolve unapplied cash, short payments, over payments, remittance discrepancies, and other payment exceptions.
• Process customer credit card payments and maintain supporting documentation for cash receipt transactions.
• Deliver high-quality customer service while supporting cash flow objectives, financial controls, and collection performance goals.

• Prepare AR aging reports, collection status updates, and notes on key past-due accounts for Finance review.
• Monitoring of AR metrics, including Days Sales Outstanding, collection effectiveness, aging trends, and customer payment behavior.
• Provide ad hoc analysis related to customer balances, payment history, disputed invoices, and cash flow support.
• Identify recurring billing, collection, or payment issues and recommend practical process improvements.
• Support Finance leadership with AR reporting and analysis that improves visibility and decision-making.

• Support month-end close activities related to AR aging, cash application, revenue cut-off, customer balances, and related reconciliations.
• Reconcile AR aging activity to the General Ledger and prepare supporting documentation for review.
• Assist with AR-related revenue reconciliations, routine journal entry support, accrual support, and audit documentation requests.
• Analyze review of customer deposits, credit memos, unapplied cash, and other AR-related balance sheet activity.
• Maintain organized support for internal and external audit requests.