Reservation Agent

• Assist with calls from and to customers
• Support field team members and U-Haul dealerships with equipment and reservation management and placement
• Direct incoming customers' equipment to areas based on customer demand and productivity status to balance regional market inventory levels and meet future demand
• Review reports supporting effective equipment placement, customer reservations, and contracts
• Assist with the Company’s U-Box portable storage product

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking
• Must not use nicotine products, consistent with applicable state law

Demonstrates strong customer service skills and effective time management while supporting equipment and reservation management. Proficient in multitasking and utilizing office equipment to enhance operational efficiency.

• Customer Service
• Time Management
• Multitasking
• Office Equipment Proficiency
• Reservation Management

• Communication
• Problem-Solving

• High School Diploma or Equivalent

• Equipment Management
• Customer Reservations
• U-Box Portable Storage
• Productivity Status
• Market Inventory Levels

• Multiline Phones
• Microsoft Word
• Email