Premier CSM Lead - AI Adoption & Exec
Listed on 2026-09-30
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Customer Service/HelpDesk
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IT/Tech
Relativity is seeking a Lead Customer Success Manager to own Premier-Tier outcomes and lead AI adoption for high-value law and enterprise customers. The role partners with TAMs, Adoption Services, and executives to drive strategic renewal planning and measurable success.
The ideal candidate has 7–10 years in Customer Success or strategic account management, with a track record of executive-level impact. This role requires strong leadership, governance, and cross-functional collaboration for
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This posting is for the Premier CSM Lead - AI Adoption & Exec Change role at Relativity, based in ME, United States.
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