HVAC Service Technician

Apply

Job Type

Full-time

Description

HVAC Service Technician
-Cleveland, OH

Haven Services with Heart of Ohio Plumbing, HVAC & Electrical is seeking experienced Residential and Commercial HVAC Service Technician (Sales) to join our growing team. If you're looking to work for a company that values you and your family, we want to hear from you! Join a team that truly cares and take your career to the next level.

What We Offer

* Competitive salary and performance-based incentives.

* Opportunities for professional growth and advancement.

* A collaborative, supportive work environment.

Comprehensive benefits package:

* Medical Insurance choice of HDHP with HRA & HSA or PPO - Company offers 100% coverage of Employee's HDHP Premium!

* Dental and Vision Insurance

* Company provided Life and Disability Insurance

* 401(k) with Employer Match

* Employee Assistance Program

* Paid Time Off, Paid Holidays

Competitive Pay:
Based on experience

Responsibilities

* Meet with commercial customers to evaluate HVAC system condition, performance, and needs

* Install, maintain, and repair Residential and Commercial HVAC systems to ensure peak performance and energy efficiency

* Identify opportunities for repairs, replacements, upgrades, and maintenance agreements

* Troubleshoot and diagnose complex issues with refrigeration and air conditioning units

* Read, interpret, and apply schematics, blueprints, and technical documents for accurate service and installation

* Provide professional and courteous customer service, clearly communicating system status and maintenance recommendations

* Perform routine inspections and preventative maintenance on equipment

* Stay current with industry standards, best practices, and safety regulations

* Maintain accurate service records and documentation

Requirements

Requirements & Qualifications

* Proficiency in Residential Service and Commercial refrigeration and HVAC systems

* Prior experience as an HVAC service technician (residential, install, commercial or SALES experience preferred)

* Strong understanding of HVAC design, schematics, and technical troubleshooting

* Present clear recommendations and options in a professional, consultative way

* Build estimates and proposals using accurate job scope, equipment specs, and jobsite requirements

* Ability to explain technical information clearly to non-technical customers

* Proven ability (or strong desire) to work in a sales-driven, customer-facing role

* Follow up with customers, answer questions, and help close work ethically and confidently

* Maintain accurate notes, documentation, and customer records

* Represent the company with professionalism and strong customer service

* Solid mechanical aptitude and field experience

* Familiarity with refrigeration and HVAC/R systems (ammonia experience is a plus)

* Familiarity with plumbing systems and basic appliance repair

* Solid mechanical aptitude and field service experience

* Ability to perform equipment repair, maintenance, and diagnostics using standard tools (including ohmmeters)

* Valid driver's license with experience driving service vans

* Knowledge of ammonia refrigeration and HVAC/R systems is a plus

* Must pass all pre-employment screenings, including background check, MVR, and drug test

* Must maintain an insurable driving record for operation of company vehicles

Employees must be able to pass pre-employment screening including a background, motor vehicle check and drug screening. Maintaining eligibility to operate company vehicles is a fundamental job requirement. All employees that operate company vehicles must maintain their driving record as insurable under the company's vehicle insurance provider.

EOE/AAP/M/F/V/D/SO