Parks & Recreation Front Desk Attendant; Main Office

Parks & Recreation Front Desk Attendant (Main Office)

Job Summary Under general supervision, the Front Desk Attendant provides information to the public regarding the City of Bryan’s Parks and Recreation Department’s available facilities, activities, and programs.

Essential Job Functions

• Provides information and assistance to the general public by phone or in person regarding parks and recreation facilities, programs, and activities.
• Schedules the use and reservations of all City recreational facilities and park amenities.
• Records and processes fees involving park and facility reservations, course registrations, and permits; accounts for all existing working cash assigned and revenues generated during scheduled shifts.
• Educates customers on facility use rules and regulations; ensures adherence to rules and safety procedures.
• Resolves routine problems or complaints regarding recreational services or programs.
• Completes all required reports and records accurately and on schedule; submits/deposits to the proper person or office.
• Performs a variety of miscellaneous duties such as answering the phone, typing correspondence/data entry, running errands, and maintaining files and records.
• Maintains a clean and neat workspace.
• Responds quickly to all emergency situations as needed.
• Reports for duty at the times specified and ensures a high standard of personal presentation and appearance is maintained per policy.
• Attends mandatory training, orientations, and other staff meetings as scheduled.
• Adheres to the policies, rules, regulations, and procedures of the City of Bryan and the Parks and Recreation Department.
• Performs other duties as required.

Minimum Qualifications

• High School Diploma or GED.
• Must possess at least 1 year of clerical or customer service-related experience.
• Must possess cash handling/balancing experience.

Licenses, Certifications & Special Requirements Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system.