Customer Service Representative - Weekday Priority

Aggieland Safari - Customer Service Team (Part Time, Non-Exempt)

Aggieland Safari in Bryan, TX is looking for part time non‑exempt workers to join our Customer Service team (long‑term or seasonally for the summer). We are located at 18075 FM 974. Our ideal candidate is punctual, strives to enhance guest experience, and prioritizes a clean work environment.

The role reports to the Customer Service Managers and the Park Director and assists in daily operations of park admissions, animal food sales, gift shop, and custodial duties.

Aggieland Safari is routinely open Thursday through Monday from 9am‑5pm. Shifts are scheduled between 8am and 6pm.
Eligible applicants must have open availability and will be expected to work most weekends and holidays.

• Closed on Thanksgiving Day, Christmas Eve, and Christmas Day.
• Open Monday–Sunday the week of Thanksgiving (excluding the holiday above).
• Open Monday–Sunday the week before Christmas.
• Open Monday–Sunday the week of Christmas.
• Open Monday–Sunday the week of New Years.
• Open Monday–Sunday March 9th through 22nd.

Applicants should be comfortable working in all weather conditions, as our retail and admissions have outdoor stations/kiosks. The applicant should be able to lift 50 pounds regularly. Applicants must pass a background check.

• At least 18 years of age or older.
• Legally authorized to work in the United States.
• Available to work during holiday weeks (e.g., Thanksgiving, Christmas, New Years).
• Available to work 8–20 hours between Monday & Friday each week, with priority for Monday, Thursday, and Friday.
• Available to work 20+ hours a week during holidays and summer months of May–August.
• Required to work at least 2 Saturdays and 1 Sunday per month.

• Proven experience in customer service.
• Use of Square, Fare Harbor, or similar transaction software.
• Current CPR/FA certification or ability to obtain.

• Greets and receives customers in a welcoming manner.
• Responds to customers’ questions.
• Informs guests of all the rules of the park and helps monitor guest interactions.
• Assists with inventory, including stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
• Processes payments by totaling purchases and processing checks, cash, and credit/debit cards.
• Performs routine custodial duties for the park to maintain a clean and welcoming environment for customers.

There is potential for park operating hours to be modified March through June to an "open Monday–Sunday" structure, allowing for additional shifts. Applicants interested in cross‑training into other departments are encouraged to communicate this during the application and interview.