Senior Technical Support Engineer
Listed on 2026-09-01
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Engineering
Chemical Engineering, Process Engineer, Technical Support
Bryan Research & Engineering, LLCDegree Requirements
Ph.D. in Chemical Engineering
Description & InterestDo you have a passion for helping others and love solving challenging technical process problems? Would you enjoy moderate levels of travel? If so, you will find the consulting engineer position at &E to be most fulfilling and rewarding. In the fast-paced environment of a consulting engineer, you will face new challenges daily in terms of developing relationships with clients, solving technical process issues, scheduling visits and training classes, and ensuring that customers are receiving the most value from working with &E.
Responsibilities- Help clients in the oil, gas, refining, petrochemicals, and chemicals industry diagnose and solve process-related problems
- Provide expert level support for the process simulation software, Pro Max®
- Diagnose and solve process and computer problems
- Provide training/instruction for Pro Max® worldwide
- Develop and maintain training materials
- Develop and implement custom projects with clients
- Capacity to tackle multiple assignments simultaneously with minimal supervision
- Competence with Microsoft Office products, particularly Excel and Visio
- Some knowledge of oil and gas process simulation
- Able to speak effectively to individuals and large groups
- Must be self-motivated and have the ability to work independently
- 5+ years of experience preferred
Our mission is to be a world-class provider of superior process simulation software by providing outstanding training and excellent support to our valued clients. To achieve this, we need the brightest and most motivated staff possible, who truly have a passion to help others. If you want to work in a close-knit environment that will push you to learn daily, will challenge you with state-of-the-art engineering and technology, and will give you endless opportunities to cultivate relationships with others.
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