Retail Banker II

Job Description

Office

Location:

College Station, Texas, United States.

Incumbent will primarily perform Teller and/or Personal Banker duties. The role requires frequent face‑to‑face, written correspondence, or telephone contact with customers and bank employees. Good customer relations skills are essential.

• Process deposit and withdrawal transactions based on the Bank’s policies and procedures.
• Answer phone calls, process treasury, tax, and loan payments, savings bonds, and mail deposits.
• Manage safe deposit boxes and other financial transactions.
• Sell and service all account products including checking, savings, certificates of deposit, IRA, and check orders.
• Cross‑train in image capture processes.
• Actively participate in the Customer Service First sales and service culture, support organization values, and follow established bank policies and procedures.
• Travel periodically to Abilene or other bank regions for training.
• Work Saturday and holiday hours as required by branch location’s hours of operation.

• A self‑starting team player with a high school diploma or GED.
• College degree or at least twelve months of customer contact and sales experience (banking experience preferred).
• Strong communication and sales skills.
• Mathematical and general business knowledge acquired through high school education.
• Typing and calculator proficiency.
• Customer relations, accuracy, speed, detail, flexibility, judgment, and a courteous, professional demeanor.
• Ability to handle multitasking and flexible hours, including extended hours as business requires.
• Proficiency in teller machines, calculators, keyboards, encoders, image capture/scanners, OSCAR (ATM cards), SEI Trust System, Streamline, Vertex, Word, and Excel.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60‑1.35(c)

We welcome applicants from all backgrounds and encourage qualified individuals to apply.