Business Office Director

Under the direction of the Chief Financial Officer, is responsible for assisting with supervising business services such as registration, billing, collecting, charge capture, cashiering, posting, customer service, the management of personnel, business processes, and managing the automated systems to assure accurate business transactions and processes. Responsible for overseeing Health Information Management operations. Coordinates with medical records, coding, and clinical services to maintain accurate records and to facilitate the performance of the business office.

Requires a high level of professional judgment and discretion in carrying out assignments, the ability to problem solve, a high degree of confidentiality, and the ability to work under pressure. Must be able to work well with physicians on sensitive issues, communicate in a professional manner and be able to use persuasion to accomplish compliance. Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians, and employees.

Works under stress and in situations that demand patience and tact while providing impeccable service. Reports directly to the Chief Financial Officer and Administration Team of the Hospital, the Performance Improvement Committee, and the Medical Executive Committee in a timely, organized, and concise manner.