Pharmacy Technician Certified - PRN

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BASIC FUNCTION The position of Certified Pharmacy Technician is responsible for harmonious assistance and preparation in all aspects of the prescription filling process for the pharmacist on duty.

PRIMARY RESPONSIBILITIES AND DUTIES Support pharmacy operationsa. Assist licensed pharmacists with medication dispensing and order processingb. Accurately count, label, and package medications following established protocolsc. Prepare and assemble prescriptions for distribution to patients[BCR1]d. Order, receive, price and prepare drug inventory

Ensure medication accuracy and safetya. Perform prescription order entry and verification using pharmacy software systemsb. Conduct medication reconciliation and review for potential drug interactionsc. Assist in the maintenance of medication storage and inventory control

Provide excellent customer servicea. Greet and assist patients and customers, addressing their inquiries and concernsb. Handle phone calls, triage inquiries, and direct calls to appropriate staff membersc. Maintain a professional and courteous demeanor while delivering exceptional service[BCR2]d. Run register and complete patient sales

Process and manage prescription ordersa. Receive and interpret written, electronic, or verbal prescriptions from healthcare providersb. Collaborate with healthcare professionals to resolve prescription-related issues

Maintain pharmacy records and documentationa. Enter and update patient information, prescription details, and billing data in the pharmacy systemb. File and organize prescription hard copies, and other relevant documentsc. Ensure confidentiality and security of patient information in compliance with HIPAA regulations

Assist in pharmacy compliance and quality assurancea. Adhere to all applicable federal, state, and local pharmacy laws, regulations, and standardsb. Help monitor and maintain proper storage and handling of medicationsc. Support the implementation and adherence to quality control processes and safety protocols

Collaborate with the healthcare teama. Communicate effectively with pharmacists, medical providers, and other healthcare professionalsb. Assist in medication counseling and patient education on proper medication use and potential side effectsc. Participate in interprofessional collaborations to optimize patient care and outcomes

Engage in professional developmenta. Stay updated with current pharmacy practices, regulations, and industry trendsb. Pursue continuing education opportunities and maintain certification as requiredc. Seek opportunities to enhance skills, knowledge, and proficiency in pharmacy operations GENERAL PROFESSIONAL DEVELOPMENT1) Organizational Skills
- Displays more advanced organizational skills, in order to organize projects or the work of others.
2) Problem Solving Skills
- Devises effective solutions to situations encountered based on the general goals and objectives of the HR function.
3) Critical Thinking Skills – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to4) Problem Resolution
- Resolves conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities.
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