Front Of House Operations Manager

SALARY Professional Bryan, TX, US

2 days ago Requisition

Salary Range: $50,000.00 To $65,000.00 Annually

Food & Beverage

Food & Beverage Director

Exempt

Yes - Front of House Food & Beverage Team

The Front of House Operations Manager is responsible for the day-to-day leadership and execution of Front of House Food & Beverage service throughout Traditions Club Bryan, LP. This hands-on management position oversees service employees, dining and beverage operations, staffing, training, scheduling, member and guest service, opening and closing procedures, and communication between Front of House, culinary, events, and Club leadership.

The Front of House Operations Manager is expected to maintain a visible management presence, lead employees by example, enforce Club service and conduct standards, respond effectively to member and operational concerns, and ensure assigned outlets are properly staffed, prepared, organized, and operated in a professional and efficient manner.

• Direct, supervise, schedule, train, coach, and evaluate assigned Front of House Food & Beverage employees.
• Regularly direct the work of two or more employees or the equivalent and exercise meaningful input regarding hiring, performance, discipline, promotion, scheduling, and other employment decisions within assigned authority.
• Serve as the on-floor manager during assigned shifts and maintain a visible leadership presence in dining, bar, banquet, pool, golf-course beverage, and other assigned service operations.
• Ensure employees provide courteous, attentive, professional, and timely service consistent with private-club standards.
• Coordinate with culinary leadership to support accurate orders, timely service, food quality, dietary and allergy communication, and effective Front of House/Back of House operations.
• Manage reservations, table flow, staffing coverage, service pacing, employee assignments, member concerns, and real-time operational issues.
• Oversee opening, closing, cash/POS accountability, side work, setup, breakdown, cleanliness, sanitation, safety, and required shift documentation.
• Maintain reliable attendance and availability consistent with the management needs of Club operations, including evenings, weekends, holidays, tournaments, and special events.

• Conduct pre-shift meetings covering reservations, events, menu changes, daily features, member preferences, dietary restrictions, service standards, staffing assignments, and operational priorities.
• Prepare and adjust employee schedules and daily assignments based on business volume, reservations, events, call-outs, labor needs, and member service requirements.
• Train and cross-train employees in Host, Food Runner, Server, Banquet Server, Pool Server, Bartender, Beverage Cart, and other applicable Front of House responsibilities.
• Monitor employee attendance, punctuality, appearance, performance, service technique, teamwork, product knowledge, and compliance with Club policies.
• Provide timely coaching, recognition, performance feedback, and corrective guidance; document or ...
• Assist with recruiting, interviewing, onboarding, performance reviews, and employee development within assigned authority.
• Monitor dining rooms, bars, patios, lounges, pool service, beverage-cart service, banquets, tournaments, and other assigned Food & Beverage operations.
• Address member and guest comments, complaints, service failures, and special requests promptly and professionally and escape significant matters when appropriate.
• Review POS activity, cash-handling documentation, closing reports, timekeeping information, and other assigned operating records for accuracy.
• Assist with beverage and operating-supply inventory, par levels, product controls, breakage, loss prevention, and investigation of unusual variances.
• Communicate shift notes, member feedback, maintenance concerns, staffing issues, safety matters, and operational needs to the Food & Beverage Director and appropriate departments.
• Support private events, tournaments, wine dinners, holiday functions, pool operations, member programming, and other Club activities as assigned.

• Build professional relationships with members and develop appropriate knowledge of member preferences, dietary needs, and service expectations.
• Remain visible, approachable, and…