Food & Friend Coordinator

Food & Friend Coordinator Job Description

Facility: Brazos Valley Food Bank (BVFB)
Position: Full-time (40hrs week)

Position Title: Friend & Food Coordinator Department Name: Operations

Reports To: Operations Director Pay: $42,000-$47,000 Annually.

BVFB’s Friend & Food Coordinator is responsible the sourcing and securing in-kind donations – primarily volunteers and food. Recruiting, scheduling, training and retaining volunteers for needs across the organization is an important aspect of this job. Sourcing from local farmers, grocers, producers and restaurants for surplus and donations. Responsible for coordinating and publicizing community Food Drives. Generates social media content for volunteers, food donations and more.

Work hours are 8:30 am to 4:30 pm Monday‑Friday, with some evenings and weekends. Reports to BVFB’s Operations Director.

Build and manage a Food Donor database, while developing and implementing strategies to proactively recruit more food donations and more food drives. Oversee the acknowledgement and recognition of food donations, including sending annual/quarterly/monthly donor letters.

• Serve as the main contact with the public for Food Drives
• Confirm all registered food drives from BVFB website, asking if additional information may be needed
• Coordinate barrel/banner pick-up and/or delivery
• Proactively solicit entities to do food drives for BVFB throughout the year (summer months; most needed items food drives, etc.)
• Work with applicable staff to ensure that photos of food donor drop offs are captured/collect food drive solicitations, testimonials, etc.
• Handle food drive content for social media
• Provide donors with receipts for donations
• Catalogue donor receipts for solicitation for future food drives
• Ensure all donations are logged and reconciled in inventory software
• Send thank you letters to food drive participants
• Create and retain food drive beneficiary letters

• Identify new sources of food (farms, markets, restaurants, etc.) in the BVFB service area for potential donation. Develop tracking system or utilize existing BVFB software.
• Development of outreach and education materials related to BVFB’s operations, food donation needs, legal protections for donors, etc.
• Solicitation of potential food donations, either face to face, via letter and/or telephone or email
• Work closely with Operations Director in determining appropriateness of proposed donation, scheduling pickup, etc.

• Create and implement initiatives for Food Sourcing Plan, as required by Feeding America, Feeding Texas, Houston Food Bank
  • Report outcomes for initiatives, with key learnings and strategies to improve
• Maintain positive relationships with food donors/potential food donors
  • Use social media to recognize new food donors/donations and promote food collection strategies and needs
• Research and utilize established Network resources for food sourcing efforts and to create relationships with other Food Banks and Food Bankers
• Work with Operations Director to manage “Most Needed Items” list
• Utilize partner survey data to understand what items are needed and can be sourced from donors
• Donor Stewardship Plan
  • Create and implement initiatives for Donor Stewardship Plan, as required by Feeding America, Feeding Texas, Houston Food Bank
• Plan Donor appreciation events and activities, ensuring proper budgetary components, outcomes, and documented results.
  • Use social media to recognize current food donors/donations and donor engagement/appreciation events
• Research and utilize established Network resources for donor appreciation efforts and donor engagement opportunities
• Retail Pick-Up Program
  • Enhance Retail Pick-up Program, including retail partner relationship management, Agency Enabled Retail Pickup, troubleshooting and partner growth.
• Establish and maintain relationships with Retail donors, including annual recognition of product donors and visiting their locations.
• Visit store partner’s facilities regularly to develop and establish relationships, as well as oversee partner visits to BVFB’s facility so they understand the scope of…