Case Manager

Description

The Case Manager plays a vital role in providing comprehensive case management services to individuals and families participating in St. Gabriel's Pregnancy & Parenting Program. This position is responsible for managing an assigned caseload, guiding families through the program, and ensuring successful completion. The Case Manager offers compassionate and professional services to clients, stakeholders, and the community, while facilitating access to appropriate services and resources within Catholic Charities.

They also provide valuable information and referrals to external community programs as needed. Reporting to the Lead Case Manager, this role operates under moderate supervision, allowing for the use of independent judgement and initiative.

Catholic Charities is a religious organization founded by the Catholic Diocese of Austin to provide direct social services to those in need. Catholic Charities helps the Bishop of Austin fulfill Christ’s mission in Central Texas. Positions at Catholic Charities of Central Texas help to extend the ministry of the Catholic Church in particular ways. Therefore, the Catholic Charities of Central Texas employee in this position is related to and assists the Catholic Church in the performance of its ministry and thereby engages in ministry for the church.

• As an integral part of your ministry for the Church as carried out in this position, support and uphold the philosophy of Catholic ministry and the mission of the Diocese of Austin in both your professional and personal life.
• Act as a witness to Gospel values by modeling the teachings of the Catholic Church.
• Continuously grow in your ministry by participating in religious ceremonies, training sessions, and reflection activities as directed.
• Conduct screening, intakes, and assessment of needs for individuals and families seeking services to provide their children with a healthy start at life including mentoring, education, case management, resource development, and referrals.
• Complete all necessary documentation to include database entry and invoicing to ensure compliance with funding requirements, license requirements, best practice standards, and agency quality assurance standards.
• Administer all surveys required by Agency and funders.
• Develop and maintain a strong knowledge base of Catholic Charities programming and community resources.
• Assist the Director to identify and implement actions to improve program effectiveness as necessary.
• Prepare and submit all required reports and paperwork in a timely and accurate manner.
• Participate in appropriate community collaborations by cultivating positive relationships with relevant funding and monitoring entities, faith-based organizations, social service providers, and other community partners.
• Assist clients in implementing short to long-range plans by exploring all available options, identifying the client’s own resources and available community/government resources, making appropriate referrals, and assisting in linking client with available resources – serving as facilitator and advocate when necessary.
• Gather and distribute materials to clients as they are earned.
• Notify Director if supplies are needed to ensure clients have the materials earned to support their family.
• Maintain confidential client files, statistical records, and case notes.
• Participate as an active team member of Catholic Charities.
• Maintain a work schedule that maximizes availability to staff and customers.
• Virtual and in-person class facilitation, as needed.
• Continue to learn skills and attend training that support case management for clients.
• Translate English to Spanish, as requested.

• Skill in cultural…