Quality Manager

Position Summary The Quality Manager is responsible for developing, implementing, and maintaining quality assurance systems and processes for a rotational molding manufacturing facility. This role ensures that all products meet customer specifications, regulatory requirements, and internal quality standards while driving continuous improvement across production operations.

Our tech development organizations are made up of leading talent with diverse backgrounds that focus on advancing and developing technologies for the public safety industry, first responders, and our armed forces.

• Lead and manage the facility’s Quality Management System (QMS), ensuring compliance with standards such as ISO 9001 (or other applicable certifications).
• Develop and enforce quality policies, procedures, and work instructions specific to rotational molding processes.
• Oversee inspection and testing of raw materials, in-process products, and finished goods.
• Analyze quality data (scrap, rework, defects) and implement corrective and preventive actions (CAPA).
• Collaborate with production, engineering, and maintenance teams to improve product quality and process efficiency.
• Manage customer complaints, root cause analysis, and corrective action responses.
• Conduct internal audits and coordinate external audits by customers or regulatory bodies.
• Ensure proper calibration and maintenance of inspection and testing equipment.
• Train and mentor quality staff and production personnel on quality standards and best practices.
• Monitor supplier quality and work with vendors to resolve material or component issues.
• Drive continuous improvement initiatives using Lean Manufacturing, Six Sigma, or similar methodologies.
• Maintain documentation and reporting systems for quality metrics and KPIs.

Education:

• Bachelor’s degree in Engineering, Manufacturing, Quality Management, or related field (preferred).

Experience:

• 5+ years of quality management experience in manufacturing.
• Experience in plastics or rotational molding processes strongly preferred.
• Proven track record with quality systems and continuous improvement initiatives.

• Strong knowledge of rotational molding processes, materials (polyethylene resins), and tooling.
• Experience with quality standards such as ISO 9001.
• Proficiency in root cause analysis tools (5 Whys, Fishbone/Ishikawa diagrams).
• Familiarity with statistical process control (SPC) and data analysis.
• Experience with quality management software and ERP systems.
• Understanding of testing methods (impact, thickness, leak testing, etc.).