Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our team. Compensation: $13.50 to $19.00 per hour. This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. A minimum of 1 year retail management experience is required.

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment.

Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

This position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring procedures protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes and procedures, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of all loans issued.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to align with the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting, in accordance with applicable laws.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week; hours are based on business needs.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience is required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Store Manager Trainees have the potential to earn…