Parts Warehouse​/Back Counter

Overview

United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, Arkansas, and New Mexico. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.

This entry-level Warehouse position is responsible for properly ordering, receiving, storing and accounting for parts or merchandise. In addition, the role performs in-store customer service, organizational promotion, stocking duties, and pulls and orders parts for the service department.

• Timely processing of sending and receiving of parts shipments (i.e. Customer & Stock Orders, Machine Down & Surplus Returns)
• Posts freight to work orders or counter tickets as needed for parts orders & transfers
• Performs cycle counting duties to ensure that all materials are properly verified to be reflective of reported inventory; report discrepancies of over/under amounts and any damaged products
• Supplies Service Technicians with parts as required
• Assists with preparing and maintaining a professional showroom image and merchandise displays
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead
• Assists in keeping parts department clean and orderly
• Ensures that the technician or customer receives the proper part on time as promised; calls customers for parts pick-up and delivers parts if necessary
• Assists Supervisor with merchandising displays by re-stocking showroom inventory
• Assists in maintaining all departmental tools and equipment in good working order
• Proactively seeks and participates in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
• Ensures that company’s reputation and image in the community is consistent with company Core Values

• Competitive Salary Plus Bonus
• 401K Match
• Health Benefits
• Paid Holidays and Paid Time Off

Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if a reasonable accommodation that does not create an undue hardship for the company is available.

• High School diploma or equivalent experience
• Experience connecting with customers, maintaining professional image, establishing rapport
• Demonstrated basic understanding of machinery
• Experience using standard desktop applications such as Microsoft Office and internet applications
• Forklift Operation
• Routinely lifts items weighing up to 50 lbs

• One year prior parts sales experience
• Bilingual or multilingual abilities are a plus