Field Service Technician III

Hourly Rate: $36.75 – $47.25 OT after 8 hours of travel and work time, double time after 10 hours each day. Saturday work 0-10 hours is paid at time and a half and Sunday work is double time. All travel is also paid.

Travel: Position is road/client based, most travel is within home territory; however technicians may be called to support other teams/clients as needed. Technicians are allowed to book work‑related flights and rooms directly for reimbursement so they can collect points.

Advancement & Training Opportunities:
Yes. Field Service Technician III is a senior‑level role and a key step in the technical career path. Technicians may be eligible for advanced training and leadership development opportunities, including PLC diagnostics, FANUC robotics, advanced electrical systems, automated storage and retrieval systems (AS/RS), and formal mentorship responsibilities.

Education: High school diploma or GED required. Vocational, technical, or trade school preferred.

Experience: Minimum 5–7 years of experience in mechanical troubleshooting, repair, and industrial field service work, including advanced electrical troubleshooting. Strong ability to work independently, lead service activities, communicate with customers and leadership, and support less experienced technicians. Must be able to stand/bend for extended periods and lift up to 50 lbs; heavier force may be required intermittently.

As a Field Service Technician III at Adaptec Solutions, you are a senior, highly trusted technical resource responsible for independently executing complex installation, troubleshooting, repair, and inspection work across a broad range of electro‑mechanical and automated material handling systems
. This role goes beyond execution – Technician IIIs are expected to lead on‑site service activities (when working with other techs), diagnose advanced mechanical and electrical issues with minimal direction, and serve as a technical mentor to Field Service Technician I and II team members.

Technicians in this role work directly with customers in high‑volume warehouse, manufacturing, and distribution environments, supporting systems such as conveyor and sortation systems, motors, gearboxes, VFDs, sensors, control panels, 480V electrical systems, lifts, hoists, and automated subsystems
. You will manage demanding field environments, make sound technical decisions in real time, clearly communicate findings and repair plans, and ensure work is completed safely, efficiently, and to customer expectations.

This role is ideal for technicians who thrive in complex problem‑solving environments, take pride in craftsmanship, and are comfortable acting as the on‑site technical lead while representing Adaptec with professionalism and confidence.

• Independently perform advanced installation, preventative maintenance, troubleshooting, inspection, and repair of electro‑mechanical and automated material handling systems, including but not limited to:
• Conveyor and sortation systems (belt, roller, accumulation, merge, divert, transfer systems)
• Motors, gearboxes, couplings, chains, sprockets, bearings, belts, rollers, and mechanical drives
• Electrical systems up to and including 480V, 3‑phase power, contractors, relays, fuses, sensors, photo eyes, and motor starters
• Control panels, electrical enclosures, and field wiring
• Dock equipment, lifts, hoists, material lifts, and cranes
• Lead diagnostic efforts on complex mechanical and electrical issues, determining corrective actions, required parts, repair timelines, and follow‑up needs with minimal oversight.
• Conduct detailed inspections, system evaluations, and performance testing to ensure equipment functionality, safety, and compliance.
• Perform mechanical work including fabrication, adjustments, alignment, and welding (MIG/TIG/Stick) as required to complete repairs.
• Utilize diagnostic tools, precision instruments, and measurement devices such as multi‑meters, calipers, micrometers, indicators, and other test equipment to analyze system performance.
• Respond to emergency and after‑hours service calls as required by customer needs; all travel time is compensated.
• Provide technical…