Maintenance Technician - Willow Oaks

Must have working knowledge of HVAC, plumbing, electrical, fire protection, energy management systems, EPA certification, and Certified Pool Operator (CPO) are required. Must have a minimum of 3 years of experience in maintenance in the property management industry or similar industry. High school graduate or GED is Preferred. Basic experience with computers, Internet and email is required. In addition, proven experience in the following is required:

Ability to interact well with co-workers, supervisors, guests, vendors, contractors, residents and the public in a professional and pleasant manner.

Above average organizational and verbal skills

Ability to accurately perform intermediate mathematical functions.

Strong customer service skills.

Valid driver's license from the state of residence required

Must have necessary tools to preform and effectively complete tasks

Must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationship.

DUTIES AND RESPONSIBILITIES Receives requests for service maintenance, prioritizes service requests and handles each in efficient professional manner.

Examines and diagnoses problems with heating, ventilation and air conditioning units for property facilities. Determines the best method to repair or replace all or part of the unit. Makes repairs and/or replacements according to standard. Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc.

Repairs and replaces furnished kitchen appliances such as refrigerators, stoves, washers and dryers
- · Performs minor levels of plumbing repairs, replacements, arid/or installations including
· repairing leaks and removal clogs in sinks and toilets

Performs minor electrical repairs and replacement of light fixtures and related items.

Repairs locks and other miscellaneous items.

May perform painting projects ranging from full interior painting of property units to minor touch up and repair of walls and woodwork.

May perform "make ready" projects for the preparation of vacant units available for prospective tenants.

Cleans carpets as assigned.

May perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standards.

Adheres to Com Capp safety and hazard communications programs, policies and procedures and maintains a safe work environment.

Works irregular hours (evenings, weekends), including on-call and overtime hours, as required by the Com Capp 24-hour routine maintenance guarantee.

Operates a motor vehicle to transport tools and materials between work sites.

Attends and participates in technical training programs to maintain and enhance knowledge and skills.

Performs other related duties as assigned to meet the needs of the business.

Must have strong Customer Service Skills Drug Free Workplace Knowledge, Skills, and Abilities Thorough knowledge of heating and air conditioning unit maintenance, trouble shooting , and repair

General knowledge of the repair and maintenance of appliances , lighting fixtures, and plumbing

Knowledge of occupational health and safety regulations and precautions

Knowledge and skills to operate common and specialized tools for repairs and maintenance

Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards

Skill and ability to clearly and concisely communicate verbally and in writing with professionalism when interacting with tenants and property management

Knowledge and skills to organize , prioritize, and meet deadlines

Customer service and problem-solving skills

Ability to read, interpret and apply written instructions for repair and maintenance of equipment

Attention to details

Basic computer/technical skills to operate mobile computing or communications devices

Physical and Environmental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to sit, stand , bend, walk use hands and fingers to control objects , reach with hands and arms , climb stairs and ladders, balance, stoop , kneel , crouch , crawl , talk, and hear. The associate must be able to lift 50 pounds individually and up to 100 pounds with assistance devices (dollies, hand trucks, additional persons).Must

be able to see and read to complete forms, read reports, and visually determine the correct working order of physical aspect of units and other property facilities. Frequently needs to see small details.

While performing the duties of this job the associate primarily works in an outdoor environment exposed to adverse weather conditions as well as dirt and /or dust.
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