Route Relief Utility Driver

Description

Classification
:
Non-exempt

The Route Relief Utility Driver supports the Service Departments in its objectives to meet our customers' needs through up-selling, cross-selling, and providing excellent customer service. This position reports directly to the District Manager.

You Will:

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision‑makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

What You Bring:

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public‑facing work.
• Support for other service team members where required.

Work Environment and Requirements:

• Accurately recognize colors and sizes.
• Stoop, pull, push, reach overhead, lift up to 75 lbs. and move loaded carts up to 500 lbs.
• Daily operation of vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depot.
• Indoor and outdoor areas of industrial laundry facilities.
• 401 K Plan with Company Match.
• Medical, Dental, Vision, and FSA/HSA.
• Life Insurance, Disability Insurance.
• Vacation, Sick Time, Holidays.
• Employee Assistance Program (EAP).

Benefits may vary for positions covered by a collective bargaining agreement.

Equal Opportunity

Employer:

Alsco Uniforms considers candidates for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, or gender identity. Additionally, we do not discriminate based on genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law. Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active‑duty wartime or campaign badge veteran.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.