Automotive Lead Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whenever you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, comprehensive healthcare packages for both full‑time and part‑time employees, and a 401(k) plan to help build toward your future. We believe people can only provide superior service when they are allowed to bring their whole selves to work and feel supported.

Diversity and inclusivity are core to our culture. Show us what you are made of – the smart, the tough, the bold, the beautiful and the brave. Because who you are is what we need.

Retail

The Lead Technician position requires experience and technical expertise to diagnose drivability and electrical systems, while using leadership and mentoring skills to drive a team toward increased customer care and satisfaction.

Pay Range: $24.10 – $41.83

Technicians enjoy a performance‑based compensation model known as flat‑rate pay, where each task is rewarded a predetermined amount, fostering efficiency and fair recognition of expertise. These rates reflect average productivity by region. Bridgestone is committed to fair and lawful compensation practices; all employees receive pay that meets or exceeds applicable minimum wage requirements.

• Diagnose and repair to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of the A1–A8 certification groups within the first two years of employment; the company pays all licensing and test fees and, in many cases, offers a bonus for each test passed.

• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
• Skilled in brake diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing and math skills.

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• At least 5 years of automotive repair experience, demonstrated through third‑party assessments/certifications or completion of a vocational‑technical school program.
• A.S.E. certification in at least three of the A1–A8 groups (L1 can be one of the three; Brakes and Steering & Suspension A.S.E.s are preferred).

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  No matter where you’re at in your career, we provide resources to help you level up.
• Community Involvement:
  We pride ourselves on working with local communities and giving back wherever we can.
• Integrity & Teamwork:
  Our teams thrive on doing things right, together.

We believe people can only provide superior service when they bring their whole selves…