Senior Vice President, Resort Operations

Location:

US-AZ-Arizona-Virtual
Pay Rate:
Salary - 120,000 USD per year
Position:
Vice President, Housekeeping, Resorts

• Oversee and support HHS’ housekeeping operations at multiple resorts across a region.
• Motivate on‑site management teams and drive success by creating a positive culture and implementing HHS programs and ensuring that policies and best practices are followed.
• Protect and support HHS standards for quality at all facilities across multiple regions.
• Direct and organize budgetary performance to maintain costs and maximize profits.
• Negotiate and implement contract renewals and addendums with costings that are consistent with company guidelines.
• Champion new programs and initiatives to drive adoption at the account level.
• Manage job sites that have excessive workers’ compensation activity to create a safe work environment.
• Execute and implement startup processes for new accounts.
• Set clear expectations and performance goals and drive compliance across multiple accounts.
• Coach and mentor direct reports to drive success and create a pipeline of promo table leaders for future growth.
• Foster positive relationships between HHS and partner facility administration.
• Analyze data and make adjustments to meet facility, budget, and compliance goals.
• Provide hands‑on assistance as needed to support positive outcomes.

• Interpersonal: ability to interact with individuals at all levels of the organization.
• Communication: effective written, spoken, and non‑verbal communication.
• Customer Service: service‑oriented mentality with a focus on exceeding expectations.
• Professionalism: maintain a positive and professional demeanor.
• Decision Making: ability to quickly make sound decisions and judgments.
• Proactivity: self‑motivated with the ability to effectively prioritize projects and needs.
• Team Player: willingness to provide support where needed to achieve outcomes.
• Business Ethics: demonstrate integrity, respect, and discretion in all business dealings.
• Organization: attention to detail and ability to effectively manage tasks in a fast‑paced environment.

• 2+ years of experience managing operations across multiple locations.
• Computer skills including word processing, spreadsheets, email, and ordering platforms.
• Ability to travel a minimum of 75% of the time.
• Willingness to relocate for promotion opportunities.
• Proficiency in languages other than English, especially Spanish (preferred).
• Familiarity with OSHA and other regulatory guidelines.

• Paid time off (vacation and sick).
• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Employee assistance program (EAP).
• Career development and ongoing training.

Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.