Network Technician

• Support optimization of workflow and processes for bank business units

• Identify and document business unit requirements

• Investigate business unit systems and identify options for improvement

• Bridge business unit needs with information technology solutions

• Collaborate with stakeholders and subject matter experts to document, communicate, validate, and refine requirements

• Make recommendations based on product vision, market requirements, research data, and organizational goals

• Elicit information from subject matter experts, business owners, vendors, and others about existing and proposed business systems

• Research and interpret moderately complex business needs and translate them into application and operational requirements

• Assist with business case development and the RFP process

• Assist with integration and user acceptance testing of workflows, processes, and systems

• Support development of training and implementation/post-implementation materials

• Serve as liaison between business units and the Technology Advancement Group (TAG)

• Maintain compliance with bank regulations, policies, procedures, and required training

• Keep current on regulatory changes and applicable banking policies

• Coach, mentor, or train others and teach coursework as a subject matter expert when requested

• Foster Columbia corporate culture and perform other assigned duties

Requirements

• Bachelor's Degree in business, project management, business systems or equivalent (preferred)
• 2–4 years of relevant business analyst, project management, and/or operations experience related to the assigned business unit function
• Business operations knowledge
• Analytical and problem-solving skills
• Demonstrated data analysis skills, including project management and/or operations
• Knowledge of banking policies, procedures, practices, and documentation
• Proficient knowledge of development concepts and practices, potential applications, and customer requirements
• Proven use of project management skills
• Excellent written and verbal communication and presentation skills
• Ability to work effectively with individuals and groups across the company to manage customer relationships
• Ability to work fully onsite at posted location(s)
• Occasional travel

Core Competencies

Demonstrates expertise in business analysis and project management, with a strong focus on optimizing workflows and processes within banking operations. Proficient in stakeholder collaboration, requirements documentation, and compliance with banking regulations.

Highest-signal resume keywords

• Business Analysis
• Project Management
• Data Analysis
• Banking Policies Knowledge
• Stakeholder Collaboration

ATS Optimization Keywords

Hard Skills

• Business Operations Knowledge
• Requirements Documentation
• Workflow Optimization
• User Acceptance Testing
• Business Case Development
• RFP Process
• Analytical Skills
• Problem-Solving Skills
• Development Concepts Knowledge
• Customer Requirements Analysis

Soft Skills

• Excellent Communication Skills
• Presentation Skills
• Coaching and Mentoring
• Relationship Management

Certifications & Qualifications

• Bachelor's Degree in Business
• Project Management Certification (Preferred)

Industry Keywords

• Banking Regulations
• Compliance
• Operational Requirements
• Market Requirements
• Corporate Culture