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Phoenix Customer Service Team Lead - Coaching & Ops
Job in
Buckeye, Maricopa County, Arizona, 85326, USA
Listed on 2026-07-10
Listing for:
SupportFinity™
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Passport Health in Phoenix, AZ is seeking a Customer Service Team Lead to guide a team of CSRs, coach performance, and partner with Call Center leadership to maintain service standards. This full-time onsite role focuses on people leadership, process improvement, staffing support, and recognizing top performers, with a quarterly bonus based on results.
The ideal candidate has a high school diploma and at least two years leading in a call center, plus strong communication and problem-solving
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