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Strategic SaaS CSM: Drive Adoption & Impact

Job in Buckeye, Maricopa County, Arizona, 85326, USA
Listing for: Axon Enterprise
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 68569 - 109710 USD Yearly USD 68569.00 109710.00 YEAR
Job Description & How to Apply Below

Axon is seeking a Customer Success Manager (CSM) to be the primary post-sales contact for our small-market customers, helping them maximize value from Axon’s solutions. You will train clients, guide implementation, and share best practices to drive adoption.

Location options include Scottsdale, AZ, Boston, MA, or Seattle, WA, with reporting to the Manager, Customer Success. The role requires 3+ years in a customer-facing capacity, a Bachelor’s degree or equivalent, and exceptional communication

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