Float Client Relationship Consultant ; Banker - Buckeye, AZ

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. Each person is unique in their potential, and a career with U.S. Bank provides a wide range of opportunities to discover what makes you thrive at every stage of your career.

• Build and maintain client relationships through in‑person, appointment, and virtual interactions.
• Assess and attend to customers’ banking needs, obtaining and processing required information.
• Demonstrate and educate clients on deposit and loan products, recommending solutions that align with their goals.
• Proactively outreach and follow up, asking questions to learn about financial needs and channel preferences.
• Identify solutions for new and existing clients, engaging and communicating effectively.
• Maintain a working knowledge of consumer and business banking products, including digital offerings.
• Provide a consistent optimal client experience, greeting clients and processing basic transactions.
• Collaborate with branch team members and partners to best serve clients.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Educate clients on emerging and self‑service digital products to meet their financial needs.
• Leverage available resources and technologies to optimize the client experience and deliver operational excellence and accuracy.

• High school diploma or equivalent.
• Typically five or more years of job‑related retail banking experience or a combination of experience and training.

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
• Thorough knowledge of all retail products and services.
• Proven customer service and interpersonal skills.
• Experience participating in sales campaigns/promotions.
• Experience using and demonstrating digital products and self‑service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital‑first mindset.
• Demonstrated advanced proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively.
• Experience in the financial services industry (preferred).

• Required National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z.
• 2 or more hours of driving per week.
• Criminal background and credit check as part of the registration process.

This role requires working from a U.S. Bank location for all scheduled work days.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories.