Merchant Services Credit Analyst I

Responsibilities

• Makes credit request decisions according to relevant regulations, policies, and guidelines.
• Conducts appropriate analyses to decision deals, as applicable.
• Clearly and professionally communicates with internal colleagues and customers/clients.
• Expands expertise by reviewing policy and procedure thoroughly and actively participating in continuing education sessions.
• Collaborates with peers to manage optimal workflow.
• Identifies and escalates process breakdowns.

• Minimum 2 years’ experience in a customer contact center.
• Experience in Commercial or Small Business lending/underwriting.
• Previous lending experience/lending authority.
• Knowledge of credit reports and bureaus.
• Ability to work effectively in a time-sensitive environment.
• Ability to identify and elevate issues to management.
• Professional oral and written communication skills.