Training & Performance Supervisor - Rotating

Training & Performance Supervisor - Rotating Schedule

Job Category: Technology

Requisition Number: TRAIN
010483

• Posted :
  September 16, 2026
• Full-Time
• On-site

Showing 1 location

Buckeye, AZ 85326, USA

ESSENTIAL JOB FUNCTIONS

• Maintain internal performance and quality standards set by management.
• Ensure that the processes, metrics and visibility are meeting expectations.
• Responsible for creating, maintaining and analyzing data related to client metrics, service and visibility.
• Analyze client key performance indicators gaps, data quality, and visibility to improve performance, escalating to the Training & Performance Manager when necessary.
• Assess support interactions based on established performance and quality standards
• Monitor trends and provide recommendations for the design and facilitation of forwarding and operations training courses and associated performance and quality standards.
• Deploy as part of a field team as needed for site visits.
• Supervise frontline Training & Performance staff as assigned.
• Other duties as assigned.

PHYSICAL REQUIREMENTS

Must be able to work a weekly flexible schedule (example: rotating 1st, 2nd, and 3rd shifts)

• Job requires the ability to use vision, adjust focus and work on a standard computer screen
• Job may require extended sitting or standing, use of standard office equipment
• Job will require presence on-site at the assigned work location

OTHER

SKILLS AND ABILITIES

• Excellent communication skills with the ability to convey ideas effectively, listen intently, develop strong training content, and drive adoption across functions and teams.
• Ability to deal with ambiguity—given an open-ended task, can achieve great work with minimal supervision.
• Self-motivated and goal oriented with strong organization skills and an excellent attention to detail.
• Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners.
• Technical competence in using modern technology to develop training content.
• Experience in working with end users to elicit and document requirements.
• Empathy for end users - craft intuitive workflows that improve user experience.
• Strong collaboration and teamwork skills in a small setting, as well as across different geographic locations.
• Ability to focus on high quality work while under pressure; drive short-term actions that are consistent with long-term goals.
• Advanced knowledge of MS Office, Visio, MS Teams, MS Project and other Microsoft learning and collaboration tools.

EDUCATION AND EXPERIENCE

Minimum of 3+ years of experience in training and development

• Experience working in a global multi-cultural environment.
• Experience in the Logistics/Warehousing industry.

Experience developing training/learning content and writing Standard Operating Procedures (SOPs).

• Familiarity with eLearning development tools such as Adobe Captivate, Microsoft Office or similar is a plus.
• Proficient with MS Office or related office suite software.

CERTIFICATION AND LICENSES

• Professional certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the…