Supervisor, DC Area - BC

GENERAL PURPOSE

Supervises activities of regular associates and temporary workers. Assesses production schedules and man‑hour requirements for completion of job assignments. Interprets company policies and procedures to ensure compliance. Enforces safety regulations and evaluates production methods for improvements. Prepares associate performance evaluations and assists with review administration. Determines time and production standards and maintains records. Requires a “can‑do” attitude, perseverance and initiative to achieve top performance, quality and service to stores.

Responsible for developing and maintaining an open, engaging labor‑relations environment that remains issue free.

• Manages hourly team to ensure timely and accurate processing and distribution of merchandise to stores.
  • By effectively using the MAP (Managing Associate Performance) process, trains, assesses, motivates, coaches, and evaluates associates in all areas of job duties using established methods and standards.
  • Ensures rapid, accurate movement and processing of merchandise using established engineered methods and standards.
  • Organizes and prioritizes daily work orders and staffing needs to meet production goals.
• Responsible for accuracy/quality of work for all assigned Ross & Temp associates.
• Creates an effective team culture that recognizes individual and team performance while maintaining an issue‑free environment in a demanding setting.
  • Establishes and maintains strong working relationships with other Area Supervisors, DC Merchandise Managers, and Human Resources.
  • Conducts daily huddle meetings to communicate important daily events & priorities.
  • Facilitates associate training/meetings for safety, HR, new process orientation and other necessary subjects.
  • Enforces policies and safety regulations, providing appropriate negative & positive consequences to manage safe working behaviors.
• Conducts disciplinary meetings regarding job performance with associates, complying with company policies and procedures, including the separation process when direct reports are terminated.
• Manages all administrative tasks and functions for the responsible area.
  • Performs job applicant interviews and makes hiring decisions.
  • Prepares associate evaluations and administers reviews with assistance of the DC Merchandise Manager.
  • Maintains daily paperwork, such as time and production/CP2 records.
  • Assists merchandise processors with paperwork, ticketing problems and troubleshooting orders.
• Provides updates to DC Merchandise Manager on production planning information and needs/problems of the area.
• Miscellaneous functions and responsibilities:
  • Works on special projects as needed.
• Attends and helps plan any special events planned for the team.

• Interpersonal Skills
• Communication
• Collaboration
• Drives Results
• Adaptability
• Leadership
• Planning & Organizing
• Commitment

• BS degree or two years supervisory experience in a production or merchandising function (preferred).
• Developed written and verbal communication skills, as well as organization/prioritization skills are necessary.
• Excellent interpersonal skills, ability to work collaboratively across multiple shifts/departments is required.

Job requires ability to work in a warehouse environment on a concrete floor all day. Requires continuous standing, walking, hearing, pushing, and pulling. Consistent timeliness and regular attendance are necessary. Frequently reaching, bending, stooping, talking, hearing (audio equipment), handling objects with hands and lifting up to 50 lbs. Vision requirements:
Ability to see information in print and/or electronically. Full‑time in‑office presence is required to engage in in‑person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.

Hourly associates of varying classifications, including Checker, Marker, Packer, Material Handler, Splitter, Loader, Unloader, Inductor, etc.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.