Quality Insurance Coordinator

Quality Insurance Coordinator

The role of the Quality Assurance Coordinator is to assist in managing the site quality management system and ensure that processes and procedures are developed in line with applicable standards and customer requirements. The Quality Assurance Coordinator will serve as a site leader in developing documents and tools to guide and improve the quality management system and serve as an educator to the existing operational personnel on quality management system requirements.

The role will also support and assess the implementation of the Clients Operating System as it relates to quality assurance.

Responsibilities:

• Maintain, update, and add as necessary site policies, procedures, standard work instructions, and tools to improve the efficacy of the quality management system.
• Administer internal audit program to ensure compliance to the quality management system through training auditors, auditing processes and procedures, and measuring results.
• Identify training needs and organize training interventions to meet quality standards.
• Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system.
• Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system.
• Other duties may be assigned as needed.

The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired Background/

Skills:

• Bachelors degree in engineering, business, or related field required or equivalent years of experience required.
• Equivalent years of experience is defined as one year of professional experience for each year of college requested 2-4 years experience in a quality assurance role
• ISO 9001:2015 Lead Auditor Certification preferred
• Competencies Action Oriented, Collaborates, Decision Quality, Optimizes Work Processes, Situational Adaptability

Travel Requirements:

• This position is expected to travel approximately 25% or less.
• A passport is not required, but recommended.

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.