Quality Manager Job Buckeye area,Arizona USA,Quality Assurance

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Here at Rehrig Pacific, we are all about our people. Since 1913, our organization has focused on sustainable supply chain solutions while creating a culture and atmosphere where amazing people, like you, are celebrated for doing their best work. Rehrig Pacific has grown to meet the needs of our industry consumers across the country and internationally. We are constantly creating innovative solutions to transcend the new standards set forth by our customers.

We find true fulfillment in helping others, both within the Rehrig Pacific family and in our communities. As servant leaders, we lead by example.

Manager Once Removed:
Director of Manufacturing Purpose of Role:

The Quality Manager oversees and continuously improves the plant’s quality system and performance so that customer requirements for products and services are consistently delivered. They communicate quality requirements and verify they are understood and met, improve quality metrics, and reduce process & product variation. Effectively resolve and prevent recurrence of customer related quality issues and manages a team of plant quality technicians.

Areas

of Accountability:

Verify quality requirements are communicated, understood and achieved

Communicate all quality requirements to plant personnel. Verify effective training so that requirements are understood.
Achieve, verify and improve compliance with all customer quality requirements, Rehrig quality standards and quality processes.
Partner with National Quality Engineering (NQE) to implement standards where needed to ensure quality requirements are met.
When requirements are not achievable, promptly elevate to NQE and NPD teams and facilitate deviation adoption.
Manage external certifications (where applicable) and compliance activities to maintain and strengthen certification status.

Manage and continuously improve quality metrics; reduce process & product variation

Lead plant team to achieve internal quality metrics (NCP, scrap, % TL defective, case closure timing, etc).
Establish and document an improvement plan to improve internal quality metrics year-over-year.
Deliver standard quality reports on-time, on-quality (NCP, Quality Scorecard, Case related VCs, internal quality actions etc.).
Measure product/process variation with SPC; partner with engineering to identify and eliminate special causes and improve Cpk.

Lead quality activities during new product introduction

Train plant personnel on new product quality requirements in advance of production start (standards, measurements, tests etc.)
Support validation activities including process capability assessments, GR & R, materials and product testing and process trials.
Establish ongoing compliance to documented process and product requirements developed during production startup.
Manage on-time completion of plant’s pending actions from NPI activity.

Effectively and efficiently resolve and prevent recurrence of quality issues

Lead plant team through containment, root-cause analysis & corrective actions for product quality issues with strong sense of urgency. Manage communication with Rehrig cross-functional partners and customer(s) where needed; manage process according to customer and Rehrig requirements.
Verify corrective actions are fully effective at preventing recurrence and completely implemented on-time; perform or oversee post-implementation audits that effectively assess implementation and address gaps.

Manage and develop the local quality team

Establish and oversee execution of key…