Generator Service Technician

Company Description

Crites Electric is a West Virginia small business with over 47 years of experience, known for delivering reliable, fair, and high-quality electrical services. The company provides 24/7 service and has grown from a garage operation into a trusted regional leader with loyal customers. Crites Electric is a repeat Premier Dealer for Generac Generators in North Central WV and has earned elite honors such as the CORE Award and Regional Dealer Award for the Northeast United States and Canada.

The company focuses on cost-effective solutions while offering genuine Generac products and a range of electrical supplies at its storefront. Team members join a culture that values customer trust, craftsmanship, and long-term relationships.

The Generator Service Technician is a full-time, on-site role based in Buckhannon, WV. This role is responsible for performing scheduled maintenance, diagnostics, and small repairs on Generac Generators, both in the shop and at customer locations. Daily tasks include inspecting equipment, possibly troubleshooting small mechanical and electrical issues, replacing parts, completing oil and air filter changes, and documenting all work performed in service records.

The technician communicates with customers to explain findings, provide recommendations, and ensure that systems operate safely and reliably. The position may involve occasional after-hours or weekend work to support emergency service needs and uphold Crites Electric’s 24/7 service commitment, but these are not on a regular basis and you would compensated for the additional time. You will need to have a clean driving record and get a Class D driving license if you do not have one.

There is a lot of driving involved in the position, so you must be okay with driving for a good portion of your shift, as we service all over the North Central WV Area. We do provide company attire while working with us, as well as a company truck and cell phone to work while on the clock. Most of the field employees elect to work 4 day weeks of 10 hour shifts so they get 3 day weekends.

Other arrangements for a work schedule could potentially be discussed. Currently, most of them work Mondays-Thursdays. We do work year-round in all weather conditions. We do not take rain days, snow days, etc. hardly ever. So, you must be willing to work in all weather conditions. We do provide some resources - like a winter jacket, rain jacket, umbrellas, etc.

and some other resources to help combat the conditions, but we still work.

• Strong Maintenance & Repair skills, including routine servicing and corrective repairs on generators and related equipment (we do provide some basic training).
• Proficiency in Troubleshooting and diagnostics for mechanical, electrical, and control system issues preferred.
• Experience in Field Service work, including traveling to customer sites and working independently in varied conditions. You will be doing a lot of driving, so you must be okay with driving daily.
• Effective Customer Service skills, with the ability to communicate clearly, set expectations, and maintain professional relationships.
• General Maintenance abilities, including safe use of tools, adherence to safety procedures, and accurate completion of service documentation.
• Preferred experience with generator systems, electrical work, or related trades;
  Generac-specific training or certifications are a plus, but not required.
• Ability to lift and move equipment as required, work safely in field environments, and hold a valid driver’s license with a clean driving record.
• High school diploma or equivalent; technical or vocational training in electrical or mechanical fields is beneficial.
• Be able to pass a drug test.…