IT Service Operations Lead — SLA Mastery & Jira Workflows
Job in
Buda, Hays County, Texas, 78610, USA
Listed on 2026-06-03
Listing for:
Dynamic Systems, Inc.
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Consultant, Systems Administrator
Job Description & How to Apply Below
Dynamic Systems, Inc. is seeking a Technology Service Operations Manager to oversee the complete lifecycle of IT operational support tickets. This position requires coordination across IT teams to ensure high service delivery performance and adherence to service level agreements (SLAs).
The ideal candidate will have over 5 years of experience in IT service management and must be proficient with Jira or Jira Service Management. Strong organizational and communication skills are essential.
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