Field Service Support Technician

Field Service Support Technician

We are looking for a Field Service Support Technician to provide hands-on technical assistance at customer and enterprise sites in Buda, Texas. This long-term contract opportunity is ideal for someone early in their IT career who is comfortable traveling to locations, following direction from senior technical staff, and supporting hardware installations in the field. The position focuses on physical setup, device connectivity checks, and onsite user support rather than advanced server diagnostics or deep-level troubleshooting.

Responsibilities:

• Travel to assigned sites to deliver onsite technical support for hardware deployment and network-related activities.
• Install and reposition equipment such as printers, racks, and peripheral devices according to site instructions and project needs.
• Assist with running, organizing, and connecting cabling to support workstation, printer, and network equipment setup.
• Work alongside network engineers and other technical team members during site cutovers to help validate basic connectivity and equipment readiness.
• Perform physical setup tasks that may include mounting hardware, moving equipment, and using ladders safely when required.
• Reconfigure endpoint and printing devices as directed to align with site layouts and operational requirements.
• Provide direct assistance to end users during onsite activities by addressing setup-related issues and escalating more complex problems appropriately.
• Confirm that installed equipment is powered, connected, and positioned correctly to support a smooth rollout at each location.