Chick-fil-A West Buda: Leadership

Leadership Opportunity – Team Leader & Director Development Path

Chick-fil-A West Buda | Full-Time | $21–$36+ per hour

Are you a values-driven leader who loves developing people, creating excellence, and building a culture others want to follow? At Chick-fil-A West Buda, we’re hiring leaders with the potential to step into both

Team Leaderand Director-level responsibilities as we grow and scale our business.

This role is ideal for someone who:

• Leads by example and sets the tone for others
• Has a servant’s heart and passion for developing people
• Thrives in a fast-paced, team-focused environment
• Wants to grow into senior leadership with intentional coaching and support

If you’re ready to influence, lead, and grow with us, this role offers a direct path into Director opportunities.

Leaders who consistently embody our core values, embrace the Chick-fil-A culture, and create a positive impact everywhere they go. Our leadership team:

• Supports senior leadership in daily operations
• Coaches and develops team members
• Drives Operational Excellence and our Recipe for Service
• Holds others accountable with care and clarity
• Leads with urgency, initiative, humility, and strong character (alignment to our 3H and WE-GET-IT leadership values)

Depending on experience, performance, and availability, candidates may start as aTeam Leader with a growth track into Director-level leadership.

• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Ensures that workstations are clean at all times.
• Ensures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.
• Excellent written and verbal communication

Key Responsibilities

• Lead and coach team members to deliver outstanding guest experiences
• Support restaurant operations with a focus on accuracy, quality, and speed of service
• Uphold standards in food safety, cleanliness, and presentation
• Address guest concerns with empathy and professionalism
• Reinforce accountability on procedures, policies, and cash handling
• Foster teamwork, engagement, and respectful working relationships
• Communicate performance concerns and celebrate wins
• Model Servant Leadership and create an environment others want to follow
• Perform any of the tasks above alongside the team as needed

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Strong people skills and a desire to serve others
• Strong commitment to superior customer service
• Excellent communication (written & verbal)
• Ability to coach, train, and influence team members
• Reliable transportation
• Availability: 40+ hours/week (Full-time position), fully open Fridays, Saturdays, and at least 2 other weekdays (Director level is fully open availability)
• Ability to work days, nights, and weekends as needed
• Prior leadership experience (shift lead, crew lead, supervisor, assistant manager, etc.) preferred but not required
• Minimum age: 18
• Minimum 2-year commitment
• Decision-making, time-management, and organizational skills

• Team Leader starting pay:$21/hour
• Leadership pay range (Team Leader through Director):$21–$36+ per hour
• Compensation depends on scope of responsibility, leadership capability, and growth trajectory.

• Competitive pay & leadership growth…