Regional Manager, Sales and Operations

About the Role

At ICONIX Waterworks, we help deliver the infrastructure that keeps communities running. Our products and solutions support clean drinking water, fire protection, stormwater management, and critical utility systems that serve neighborhoods, schools, businesses, and municipalities.

From new construction and infrastructure improvements to emergency repairs, our customers rely on us to provide the right solutions when they matter most.

We're seeking a motivated and people focused leader who thrives on driving sales growth, operational excellence, developing high performing teams, and delivering exceptional customer service. This is an opportunity to make a meaningful impact within the organization and the communities it serves.

What a Regional Sales and Operations Manager role at ICONIX looks like:

• Execute the sales strategy for the assigned region by prioritizing sales efforts, developing customer and vendor relationships, identifying new clients and product opportunities, and ensuring the sales team capitalizes on opportunities for growth.
• Monitor regional sales performance against targets, working with Outside Sales Representatives and branch leadership to address gaps, mitigate risks, and proactively course-correct to achieve revenue and margin goals.
• Lead, coach, mentor, and develop Branch Managers, Operations Managers, Outside Sales Representatives, and other team members, including supporting recruitment, onboarding, training, performance management, and career development while fostering a culture of accountability, collaboration, safety, and customer-focused service.
• Develop, monitor, and report on monthly and annual regional budgets and sales forecasts, providing leadership with revenue and margin projections and working with branch leadership to achieve financial targets while managing operating expenses and mitigating financial risks.
• Oversee operations across assigned branches, ensuring branch-level performance, staffing, processes, and customer service are aligned with business unit strategies, operational targets, and supply chain and business process initiatives.
• Identify operational gaps and opportunities to improve efficiency, productivity, profitability, and customer service, implementing processes and procedures that drive continuous improvement across the region.
• Maintain strong relationships with key vendors and suppliers to ensure product availability, strengthen partnerships, and support regional sales and business growth.
• Champion a strong safety culture by ensuring assigned branches comply with applicable health, safety, and environmental standards, regulations, and company policies; conduct safety audits and coordinate required training to address compliance gaps.
• Partner with regional and corporate leadership and cross functional teams, including Finance, HR, Purchasing, and Business Process teams, to execute business plans, manage risk, and support the achievement of regional objectives.

You’ll lead regional sales and operations by applying strong leadership, business acumen, organizational, communication, and problem-solving skills in an ever evolving environment. Success in this role requires a continuous improvement mindset, the ability to analyze sales, financial, operational, and market data, build strong customer and vendor relationships, develop talent, and identify opportunities that support profitable growth. Proficiency with Microsoft Office, database systems, CRM platforms, and reporting tools is essential.

Experience in the waterworks industry or a related field such as utilities, industrial distribution, underground infrastructure, or construction supply is required. Candidates should have a strong understanding of industry products, market conditions, sales practices, and customer needs, along with the ability to apply that knowledge to execute sales strategies, improve operations, manage risk, and deliver sustainable business results.

We're looking for an experienced leader who is ready to drive regional sales and operational performance, develop teams and leaders, strengthen…