Accounts Receivable Specialist

Company:
Unlockt Brands Inc.

Location:

Buena Park, CA.

Employment Type:

Full-Time.

Level: Mid-Level (3–5 Years Experience).

Reports to:

Accounting Manager.

Department:
Finance & Accounting.

Unlockt Brands Inc. is a fast-growing Corp and consumer beauty distributor, bringing leading K‑beauty and skincare brands — including Round Lab, Ohora, and SKIN
1004 — to major U.S. retail channels. We partner with national retailers such as Target, Walmart, TJX Companies (T.J. Maxx / Marshalls), and Ross Stores, in addition to managing a direct‑to‑consumer Shopify channel. Our finance team plays a central role in keeping operations running smoothly across a high-volume, multi-channel retail environment.

We are looking for a detail-oriented and proactive Accounts Receivable Specialist with hands-on experience managing AR for large national retail accounts. This role goes beyond basic invoice processing — you will own the end-to-end AR cycle for our key retail partners, with a strong focus on chargeback investigation, dispute resolution, and deduction management. The ideal candidate has direct experience working with EDI-based retailers and understands the operational nuances of selling to major big-box and off-price chains.

• National Retail Account AR Management
  • Own and manage all AR activity for national retail accounts including Target, Walmart, TJX Companies (T.J. Maxx / Marshalls), Ross Stores, Nordstrom, and similar major retailers.
  • Monitor open invoices, track payment timelines, and reconcile remittance advice against expected payments.
  • Coordinate with retailer portals (e.g., Target POL, Walmart Retail Link, SPS Commerce) to pull invoices, remittance data, and deduction detail.
  • Ensure timely and accurate cash application for high-volume payment batches.
• Chargeback & Deduction Management
  • Identify, categorize, and track all chargebacks and deductions received from national retail accounts.
  • Investigate the root cause of each deduction — including shortage claims, compliance violations (routing, labeling, PO violations), pricing discrepancies, and late shipments.
  • Compile supporting documentation (BOLs, PO confirmations, ASNs, carrier confirmations) and submit formal disputes through retailer portals.
  • Follow up on open disputes through resolution and maintain a running aging report of contested deductions.
  • Work cross-functionally with logistics, operations, and sales teams to prevent recurring chargeback issues.
• Reconciliation & Reporting
  • Perform monthly AR reconciliation and ensure books are clean and current in Quick Books Online.
  • Prepare weekly/monthly AR aging reports by retailers and elevate high-risk items to management.
  • Support month-end close activities, including AR sub‑ledger reconciliation and journal entry support.
  • Maintain organized records of all invoices, remittances, deduction communications, and dispute outcomes.
• Cross-Functional Coordination
  • Liaise with 3PL partners, freight carriers, and internal operations to gather evidence for dispute packages.
  • Communicate professionally with retailer AP teams to resolve payment discrepancies.
  • Collaborate with the supply chain finance team (e.g., Chase Supply Chain Finance) to ensure AR records align with funded invoices.

• Required
  • 3–5 years of AR experience with a strong focus on national retail / wholesale accounts.
  • Direct experience with at least two of the following:
    Target, Walmart, TJX, Ross Stores, Nordstrom, or comparable big-box / off-price retailers.
  • Proven track record of managing and disputing chargebacks and deductions.
  • Proficiency in Quick Books Online or ERP accounting software.
  • Experience navigating retailer portals (e.g., Target POL, Retail Link, SPS Commerce, or similar EDI/portal environments).
  • Strong Excel skills (VLOOKUP/XLOOKUP, pivot tables, data reconciliation).
  • Excellent organizational skills with the ability to manage high-volume, detail-intensive work.
• Preferred
  • Experience in consumer goods, beauty, apparel, or CPG industry.
  • Familiarity with supply chain finance programs (factoring, SCF, early pay programs).
  • Experience with Transaction Pro, SPS Commerce, or other EDI/import tools.
  • Bilingual in Korean and English is a plus.
  • Associate or bachelor’s degree in accounting, Finance, or Business Administration.

• Health insurance
• Generous PTO / Sick Leave
• Free lunch and snacks

This role is in-office 5 days a week from 9 AM – 6 PM in Buena Park, CA.