Sr Receptionist | Bilingual in Spanish

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

We are looking for a Senior Receptionist to join our corporate office in Buena Park, CA. This position will play a key role in leading and supporting the Front Desk and the Administrative team. As a Senior Receptionist, you will report directly to the Executive Assistant and primarily be responsible for being the liaison between the Executive Assistant and the Front-Desk Receptionists.

The ideal candidate must be bi-lingual in English and Spanish speaking.

• Assist senior-level managers and executives by screening calls, managing calendars, meetings and events arrangements.
• Lead, assist and support the front-desk receptionists with the team’s responsibilities.
• Assist the Administrative Assistant with creating and inputting information on our calendars.
• Assist employees with conference room requests via email.
• Write and distribute emails as needed.
• Answer and transfer calls to the proper department.
• Keep all files up to date and organized in the front desk area.
• Perform other duties as assigned or requested by the Executive Assistant & Administrative Assistant.
• Stay current on emails and Teams messages to stay informed.
• Receive and log all incoming Fed Ex, Amazon, Staples, DHL, and USPS packages.
• Notify employees about the arrival of their packages via email.
• Send emails to notify the Front Desk team of when the executives arrive or when they are in the office.
• Buzz in the executive team when they enter the lobby.
• Relay reminders to the executive and administrative assistant as needed.
• Ensure that visitors sign in and notify the appropriate person of their arrival.
• Ensure that employees sign in when they do not have a badge.
• Distribute visitor badges to out of state employees who are visiting the office.
• Follow up with visitors and employees who are borrowing visitor badges and remind them to return their badge.
• Ensure that the incoming mail is being distributed to the appropriate department based on the content of the mail.
• Stamp and seal any outgoing mail and charge to the correct department when sending out mail.
• Receive emails from the Executive and Administrative Assistant, read instructions, and properly prepare documents for executives’ signature.
• Keep track of Fed Ex packages that the front desk team sends to executives until completed.
• Maintaining the inventory of supplies fully stocked for the front desk.
• Follow up on pending items such as expected packages, mail, or reminders.
• Maintain clear communication between the front desk team via email and Teams.
• Assist the Executive and Administrative Assistant in printing, scanning, and filing.
• Maintain a professional demeanor under fast pace working environment.

• High School diploma or General Education Diploma (GED)
• Excellent written and verbal communication skills in English and Spanish is required
• Must have 2- 4 years of experience as a receptionist or similar position with a plus of interacting with all levels of management and staff, outside clients, and vendors
• The key characteristics this individual must possess are excellent phone etiquette, being…