IT Manager​/Director; Manufacturing

IT Manager/Director (Manufacturing Preferred)

Compensation: $125,000 - $150,000 per year | Buena Park, CA | On-Site | Permanent

The primary function of this position is to manage and maintain the computer network and systems, including hardware, IT ticket system, software, the network backbone, and the telephone communications system.

• Perform systems administration and user support, including applications, databases, and telecommunication.
• Participate in business process improvement projects.
• Provide IT project status and management.
• Assist with contract management.
• Work with outside suppliers and consultants regarding price negotiation and contract management.
• Maintain the Hyper‑V Cluster and the healthy replication of virtual servers.
• Maintain the topology of the network, including procedures and troubleshooting steps.
• Deploy new virtual servers as needed and configure the required software.
• Set up new users, troubleshoot hardware and software computer issues.
• Set up, configure, and maintain Firewalls and switches.
• Ensure the reliability, security, and scalability of the Network infrastructure.
• Troubleshoot VPN connectivity problems.
• Manage and maintain VoIP infrastructure.
• Perform, analyze, and manage Network/data backup.
• Monitor network security and utilize required applications to prevent cyberattacks and unauthorized access.
• Provide cyber statistics.
• Troubleshoot Office 365 issues (bounce back emails, non‑delivery reports, DNS, MX Records, etc.).
• Create and configure Group Policy and Organizational Units to improve security.
• Perform administrative tasks in Syteline and Salesforce (create new users, set up default printers, set permissions, etc.).
• Create custom reports, dashboards, and system modifications using Salesforce, SQL, Microsoft Access, SSRS, and Power BI.
• Research and recommend new software and hardware to improve security and productivity.
• Assist the Director of IT with process improvement initiatives.
• Stay updated with new technologies and security threats to protect the network.
• Maintain passwords and update passwords on a regular schedule.
• Perform software and firmware updates as required.
• Assist with network‑related tickets using Atera or Fresh Service.
• Manage and prioritize IT tickets.
• Provide IT ticket analysis.
• Maintain and troubleshoot Wi‑Fi issues.

• 15 years of management/supervisor experience
• Knowledgeable with network infrastructure and applications
• Excellent problem‑solving skills
• Detail‑oriented
• Strong understanding of Hyper‑V, IP, DNS, and DHCP
• Able to work under pressure and meet deadlines
• Good time management skills
• Proficiency in ERP, Salesforce, and Microsoft Office applications
• Good verbal and written communication skills
• Excellent project management skills
• Dependable Good attendance
• Able to work a flexible schedule
• Education Requirements:
  
  B.S. in Computer Science or a related field