SUPPLY CHAIN - SCM KAM Analyst

We are seeking a Supply Chain Management (SCM) Key Account Analyst to manage demand planning, inventory optimization, and customer collaboration in a fast‑paced food manufacturing environment.

• Work closely with key retailers, distributors, and food service partners to understand demand fluctuations, seasonal trends, and promotional activities.
• Serve as the key point of contact for customer supply chain teams, addressing order issues, forecasts, and service level agreements (SLAs).
• Strengthen relationships with customers through data‑driven collaboration.

• Analyze sales data, historical trends, and market insights to improve forecast accuracy and reduce spoilage disposal.
• Utilize demand planning tools and ERP systems to optimize production planning and raw material procurement.
• Analyze customer point‑of‑sales and inventory data to reduce stockouts and optimize inventory levels.

• Ensure on‑time and in‑full (OTIF) order fulfillment by coordinating with production, logistics, and warehouse teams.
• Balance inventory levels across distribution centers to prevent stockouts while minimizing spoilage and obsolescence.
• Collaborate with procurement teams to align raw material supply with customer demand for product launching and discontinuation.
• Partner with third‑party logistics providers (3PLs) to ensure optimal inventory levels, efficient distribution, and on‑time deliveries.

• Ensure adherence to food safety regulations (FDA, USDA, FSMA) and customer‑specific requirements.
• Partner with quality assurance teams to proactively address product quality issues, shelf‑life considerations, and sustainability initiatives.
• Implement best practices for cold chain logistics and ensure food products maintain quality and compliance standards throughout the supply chain.

• Monitor key supply chain metrics, including fill rate, forecast accuracy, and lead times.
• Identify process improvements to enhance efficiency, reduce costs, and improve customer satisfaction.

• Bachelor’s degree in Supply Chain Management, Business, Logistics, or a related field.
• 3+ years of experience in supply chain planning, demand planning, or inventory management in the food manufacturing industry.
• Strong analytical skills with proficiency in Excel and ERP systems (SAP, Oracle, JDA, etc.) and forecasting tools.
• Knowledge of food industry compliance standards and supply chain best practices, with strong communication, problem‑solving skills, and experience in a customer‑facing supply chain role preferred.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, including Outlook, PowerPoint, Excel and Word.

• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Experience with cold chain logistics and perishable goods planning.
• Knowledge of data visualization tools like Power BI or Tableau for performance reporting.

$73,000 – $78,000

We offer a competitive pay and benefits package, including health insurance (~80% company paid) for employees and dependents, dental, vision, life insurance, long‑term disability, company match 401(k) plan, generous PTO, and company holidays.

Pulmuone is a global, distributed workforce in four countries. We are an Equal Opportunity Employer and embrace people with different experiences, strengths, and backgrounds, who share a passion for making a healthier tomorrow for people and the planet with wholesome foods.