Contracts Manager; Chicago, Hybrid

About Ripple Treasury GTreasury is now part of Ripple. Together, we're transforming how the world's largest enterprises move, manage, and optimize liquidity. With over 40 years of treasury management expertise combined with Ripple's digital asset infrastructure, we're helping Fortune 500 CFOs and treasurers unlock idle capital and process payments in real-time. We process approximately $12.5 trillion in payment volume annually for brands like American Airlines, Goodyear, and Volvo.

Location
:
Chicago (Hybrid)

The Opportunity

We're seeking a detail-oriented and business-savvy Contracts Manager to support the intersection of our Legal, Revenue Operations, and Sales teams. In this role, you'll be instrumental in enabling our rapidly expanding global business by ensuring seamless contract processes, maintaining compliance standards, and providing exceptional support to our organization. This is an individual contributor role reporting to Revenue Operations, with close collaboration with Legal Counsel.

You'll work at the heart of our commercial engine, touching every major enterprise deal and helping build scalable processes as we grow.

• Contract Lifecycle Management (60%)
  • Draft, review, and prepare commercial sales agreements including MSAs, SOWs, amendments, and renewals for vendors and enterprise-level customers
  • Manage end-to-end contract workflow in CMS, Linksquares, and Salesforce experience preferred, ensuring accuracy and timely execution
  • Coordinate approvals across Legal, Finance, and Sales leadership
  • Maintain contract repository and ensure proper documentation and version control
  • Track contract metrics and provide regular reporting on contract status, turnaround times, and pipeline
• Process Improvement & Implementation (25%)
  • Manage contract playbooks that provide clear guidance for sales teams and internal stakeholders
  • Maintain and update contract templates to reflect business needs and legal requirements
  • Identify bottlenecks in the contract process and implement solutions to improve efficiency
• Stakeholder Management & Support (15%)
  • Serve as a central point of contact for Legal, Sales, Customer Success, and Finance teams on contract-related questions
  • Provide rapid, responsive support to sales requests while maintaining high quality standards
  • Deliver visibility into contract status and timelines for internal stakeholders
  • Educate sales teams on contract terms, approval requirements, and process expectations
  • Escalate complex legal or business issues to legal counsel as needed

Required

• 5+ years of experience in contracts management, legal operations, sales operations, or related role supporting commercial contracting
• SaaS contract experience with strong familiarity with enterprise software agreements (MSAs, SOWs, SLAs, DPAs, etc.)
• Technical proficiency with contract lifecycle management systems (Linksquares preferred) and Salesforce CRM
• Process orientation with demonstrated ability to create documentation, templates, and scalable workflows
• Legal aptitude including understanding of contract terms, commercial concepts, and risk considerations (paralegal background or legal studies a plus, but not required)
• Exceptional attention to detail with ability to spot issues and inconsistencies in contracts
• Strong communication skills with ability to translate complex legal concepts for business stakeholders
• Collaborative mindset and proven ability to work effectively across Legal, Sales, Finance, and Operations teams
• Responsiveness and service orientation with a track record of being a trusted, reliable business partner
• Bachelor's degree (preferred)

• Experience with corporate treasury, financial services, or fintech/digital asset industry
• Familiarity with global commercial contracting across multiple jurisdictions
• Exposure to high-velocity enterprise sales environments
• Experience building or scaling contracting functions
• Background in legal operations or as a paralegal

• Impact & Growth:
  You'll play a critical role in enabling one of the fastest-growing businesses at the intersection of enterprise SaaS and digital assets. With Ripple's recent acquisition and global expansion, you'll have opportunities for career advancement.
• Collaborative Culture:
  Work alongside experts who value your contributions and are committed to your success. We provide clear career paths and development programs.
• Work-Life Balance:
  Our hybrid work model and comprehensive benefits support well-being.
• Competitive Benefits:
  Healthcare options, retirement contributions, professional development reimbursement, and more.
• Mission-Driven Work:
  Help transform how the world's largest enterprises manage and move money in real time.

Next Steps

Ready to take the next step in your career? We'd love to hear from you. Apply today and become part of a team that values your potential as much as your performance.

Ripple is an equal opportunity employer committed to building a diverse and inclusive workforce.